About The Position

The ACLU seeks a Graduate Intern in the Business Operations & Support Services Department, National Knowledge & Learning Program, of the ACLU’s National office in New York. This internship can be Remote or Hybrid. Qualifying applicants must currently be matriculated graduate students and must be based in the U.S. for the entire duration of the internship. The Business Operations and Support Services department, in the office of the Chief Operating Officer, works to enable organizational and operational effectiveness by partnering with ACLU staff across the enterprise to develop core business operations, training programs, and support services needed to maximize resources, evaluate and mitigate risk, and achieve the organization’s strategic goals. The National Knowledge & Learning team works to provide quality learning experiences to ACLU staff nationwide. We partner with subject matter experts in every corner of the organization to turn their expertise into clear, engaging, and accessible training. From onboarding new employees to supporting organization wide learning initiatives, we shape the learning strategy that helps ACLU staff grow and succeed. We also manage the learning technologies that power our programs, from instructional design tools to our learning management system. Our work is creative, collaborative, and deeply connected to the success of the organization. Reporting to the Director of National Knowledge & Learning, the National Knowledge and Learning intern will help shape the learning experiences that power our organization. The person in this role will collaborate closely with experienced instructional designers to create engaging, effective learning used as part of our onboarding program and organization-wide learning initiatives. This internship is designed for students who are curious about how people learn, are energized by creativity, and eager to build real-word skills in instructional design. If you’re excited by the idea of transforming information into meaningful learning experiences—and want a role where your work will have visible impact—this is the internship for you. The ideal candidate for this position is ideas-driven, passionate about organizational learning and has an interest in both instructional design and learning technology.

Requirements

  • Background in creating educational experiences either in e-learning, classroom, or a live training environment
  • A genuine interest in instructional design, learning experience design, or adult learning
  • Strong written and verbal communication skills
  • Comfort collaborating with others and asking great questions
  • Ability to think critically, solve problems independently, and collaborate effectively
  • Interest in gaining experience or building skillsets with learning technology
  • Demonstrate a commitment to work collaboratively and respectfully toward resolving obstacles and/or conflicts
  • Comfortable working independently on projects in a positive team environment with high performance standards
  • Commitment to the mission and goals of the ACLU

Responsibilities

  • Partner with instructional designers to develop e-learning modules and training resources related to employee onboarding and org wide training initiatives
  • Conduct research and gather content from subject matter experts across the organization
  • Help storyboard, script, and structure learning experiences that are clear, engaging, and learner centered
  • Work within instructional design tools (e.g., Articulate, Rise, Camtasia) to build and refine content
  • Upload, organize, and test learning materials within our learning management system
  • Review existing learning content and recommend updates or improvements
  • Participate in team meetings, brainstorming sessions, and design reviews
  • Contribute fresh ideas to help evolve our learning strategy and learner experience
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