Summer 2026: Ecommerce & CRM Intern, D2C (May to August)

SharkNinja • Needham, MA

106d • $26 - $35

About The Position

As an Ecommerce & CRM Intern, Direct-to-Consumer (D2C), you’ll play a key role in optimizing site merchandising and CRM strategy across our digital platforms. You’ll collaborate with cross-functional teams, including Ecommerce, Sales, CRM, and Marketing, to enhance product listings, refine web content, grow and improve email communications, and help drive conversion and customer engagement across our DTC channels. If you’re data-driven, digitally curious, and excited to learn how brands connect with consumers in real-time: we want to hear from you.

Requirements

• Current student in their third year or beyond of a bachelor's program or currently enrolled in a master’s program
• Must be able to work a full-time, 40-hour-per-week schedule with a minimum of 3 days per week onsite in Needham, MA
• Interest in Ecommerce, Business, Marketing, and/or Digital
• Familiarity with GA360, CMS & CRM platforms; experience with Photoshop or Canva is a plus
• Solid understanding of marketing strategy and campaign execution
• Proactive, detail-oriented, and highly organized with strong time management skills
• Excellent written and verbal communication skills
• Proficient in Microsoft Office; intermediate Excel skills required
• Comfortable working with data—able to interpret metrics and identify meaningful trends
• Self-motivated with a strong interest in digital marketing and evolving platforms
• Strong problem-solving, analytical thinking, and decision-making skills
• Able to follow through on deliverables and resolve issues effectively
• Collaborative team player with a positive, can-do attitude

Responsibilities

• Setup and manage creative assets for email and promotional campaigns
• Partner with internal teams and agencies to align on content needs
• Experiment with new content forms and approaches to identify new opportunities, drive traffic and optimize conversions
• Create and implement a strategic content calendar for both Shark and Ninja brands, including new product launch content, promotional emails, tips & tricks and seasonal moments; using data to ground content decisions
• Support the Ecommerce team and cross-functional stakeholders to ensure product launches, promotional activity and customer communications lead to desired business results – driving sales and conversion rates through sharkclean.ca and ninjakitchen.ca
• Build and update web pages and site journeys in support of new promotional campaigns
• Ensure accuracy of all creative assets, linking, promotional and product setup for areas of focus
• Monitor website KPIs to understand content and sales performance, as well as customer engagement with email communications; using this data to identify optimizations and risks
• Use industry insights and digital knowledge to identify opportunities to grow the SharkNinja CRM user base
• Monitor key product inventory and flag stock risks and opportunities

Benefits

• Competitive health insurance
• Retirement plans
• Paid time off
• Employee stock purchase options
• Wellness programs
• SharkNinja product discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees