Summer 2025 Member Service Representative

Visions Federal Credit Union • Binghamton, NY

289d • $16

About The Position

We're in the business of people helping people and you can help us change lives just by working here. Whether it's helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time - you have an impact on their lives just by working here, no matter what your position may be. Work with us - and be part of something bigger than banking. At Visions, we do, and will continue to, treat all of our employees fairly and with complete respect, regardless of race, ethnicity, gender, and any other differences. We strive to celebrate the diversity of our employees, as they are part of the fabric of this great credit union.

Requirements

• High school diploma.
• Teller experience is a plus.
• Proficient in the Microsoft Office Suite programs.
• Proficient with standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Nice To Haves

• Effective oral and written communication skills.
• Excellent interpersonal and member service skills.
• Effective time management and organizational skills.
• Flexible and able to adapt to changing environments.
• Ability to be detail-oriented.
• Able to perform basic mathematical functions.

Responsibilities

• Deliver exceptional service to our members while facilitating various transactions with precision and efficiency.
• Serve as a frontline representative of the organization, upholding the highest standards of professionalism.
• Focus on creating a positive member-centric experience.

Benefits

• Compensation: $16.80 per hour.
• Full-time, 40 hours per week.
• Regular shifts include Monday to Friday 8:30AM - 5:30PM with rotating Saturday shifts 8:30AM - 12:30PM.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED