Summer 2025 MBA Internship: Leadership, Strategy & Operations-Cleveland

Mcmaster Carr Supply • Aurora, OH

412d

About The Position

As an MBA intern on the Cleveland management team at McMaster-Carr, you will gain hands-on experience in solving business problems and leading high-performing teams. This internship offers exposure to various operational contexts, with a focus on enhancing customer service and operational efficiency. The role is designed to provide a clear pathway to a full-time position within the management team, emphasizing growth through impactful work rather than rigid timelines.

Requirements

• Currently pursuing an MBA degree.
• Strong leadership skills and ability to manage teams effectively.
• Analytical mindset with problem-solving capabilities.

Nice To Haves

• Experience in e-commerce or logistics.
• Familiarity with customer service operations.

Responsibilities

• Lead a 30-person packing department to ship thousands of daily orders.
• Design and implement LLM-based review of order documents to improve accuracy and expedite the order entry process.
• Challenge customer service staffing and skillset models to resolve more customer inquiries on the first touch.

Benefits

• Hands-on experience in a dynamic work environment.
• Clear path to full-time employment and senior leadership roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Master's degree