About The Position

The IT Product Management Intern position at Salesforce is designed for undergraduate students interested in gaining hands-on experience in Business Technology. Interns will work on real projects that impact the company's operations, collaborating with global teams to design innovative solutions using Salesforce software products. This role offers a unique opportunity to rotate through various tasks, engage in Agile methodologies, and contribute to the development of product features that meet user needs.

Requirements

  • Currently pursuing an undergraduate degree in Information Systems, Computer Science, Engineering, Business, or other relevant majors.
  • Excellent spoken and written communication skills.
  • Receptive listening skills and willingness to ask questions for clarity.
  • Keen attention to detail and diligent follow-up on tasks.
  • Self-starter, highly motivated, and adaptable to changing priorities.
  • Ability to work collaboratively in a team environment and develop best practices.

Nice To Haves

  • A solid understanding of the Software Development Lifecycle (SDLC), including business process analysis, requirements and design, data modeling, functional design, test planning, and UAT execution.

Responsibilities

  • Analyze data, conduct surveys, and participate in focus groups to gather business needs and requirements.
  • Write functional specifications for new capabilities based on users' needs.
  • Clearly document and communicate necessary information to engineers for solution design.
  • Adapt to evolving business requirements and collaborate with engineers to design optimal solutions.
  • Write User Stories and Acceptance Criteria.
  • Utilize Agile and Iterative methodologies during the Software Development Lifecycle (SDLC).
  • Coordinate and schedule cross-functional activities with other teams.

Benefits

  • Job shadowing opportunities
  • Mentorship programs
  • Talent development courses
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