Summer 2025: Digital Inclusion Intern *Unpaid*

International Rescue Committee • San Diego, CA

287d • Hybrid

About The Position

IRC BACKGROUND: Founded in 1933, the IRC is a leading organization providing relief, protection, and resettlement services for refugees and victims of oppression throughout the U.S. IRC in San Diego has resettled over 31,000 refugees to San Diego County over the past 50 years and provides numerous program services. In San Diego, the IRC opened its doors in 1975 and has grown to serve approximately 7,000 refugee and immigrant individuals from 115 countries of origin each year through 5 different departments. SCOPE OF INTERNSHIP: In this internship, students will have the opportunity to contribute to the Digital Inclusion Program, which supports digital skill development for refugees, newcomers, and low-income families. The program provides clients with access to technology and helps them develop essential digital skills to enhance their daily lives, job opportunities, and overall self-sufficiency. Interns will assist in delivering training, developing resources, and supporting participants in building confidence with technology.

Requirements

• Must be currently enrolled in or have recently completed an Associate's, Bachelor's, or Master's program in a relevant field, such as Social Work, Communications, Graphic Design, Information Technology, or a related discipline
• Previous experience teaching technology basics and troubleshooting preferred; experience with refugees a plus
• Proficiency in Microsoft Office, particularly Excel; experience with Canva and Point is a plus
• Experience using online meeting platforms such as Zoom
• Adherent to IRC volunteer and workplace policies & dress code
• Willingness to learn about the IRC and engage in cross-cultural communication with clients
• Ability to communicate clearly and effectively in English; fluency in Haitian Creole, Farsi, Dari, Spanish, Pashto, Arabic, Swahili, Ukrainian or Russian preferred
• Independent, efficient, and able to accomplish tasks in a timely manner
• Must pass the IRC background check

Responsibilities

• Support the intake process by conducting screening calls for potential clients, working with interpreters and determining eligibility for the program
• Conduct digital skills assessments to determine clients' technology proficiency and learning needs
• Develop innovative training materials to enhance digital literacy classes
• Provide basic instruction on computer and smartphone use
• Offer ongoing technical support to help clients confidently navigate digital tools and online resources
• Help clients overcome technological barriers that limit their access to essential services, including online healthcare, job readiness resources, and educational platforms
• Assist in organizing and facilitating device donation events

Benefits

• Hands-on experience in program enrollment, case management, and client engagement within a nonprofit setting
• Opportunity to develop expertise in digital inclusion strategies and technology support
• Enhancement of cross-cultural communication, problem-solving, and client-centered service delivery skills

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Industry: Social Assistance
• Education Level: Bachelor's degree