Suites Supervisor | Part-Time | Dickey-Stephens Park

Oak View Group•North Little Rock, AR

7h•$17 - $20

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Position Summary The Suites Supervisor is responsible for overseeing the serving of guests in all premium areas to includes suites, picnics, and other group areas. The Suites Supervisor must be personable and able to work in an ever-changing fast-paced environment. The Suites Supervisor will assist the Kitchen Manager and General Manager with projects including training, inventory and special events. The Suites Supervisor must possess excellent attendance and be available to work events as scheduled per business need. This role pays an hourly rate of $17.00-$20.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until April 17, 2026. About the Venue Dickey-Stephens Park (DSP) was built in 2007 and has been a staple in the central Arkansas Community since its inception. DSP is located in North Little Rock, just across the Arkansas River from downtown Little Rock. It primarily serves as the home for the Arkansas Travelers (Seattle Mariners AA Affiliate) but also serves as an entertainment venue for dozens of community events throughout the year.

Requirements

Ability to supervise the work of others.
Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
Ability to speak, read and write in English.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
Ability to handle cash accurately and responsibly.
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
At Least 1-2 years’ experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable Education.
Basic understanding of microsoft office.
Ability to stand for long period of time during shift.

Responsibilities

Responsible for scheduling suite attendants at direction of management based on attendance and booking
Ability to fill out production reports for kitchen execution, training provided
Ensures all clubs are set prior to event
Responsible for ensuring quality and hospitality throughout all areas
Responsible for communication between suite attendants and management
Responsible for organization and preparation of events
Responsible for supervising team members on non-event and event days
Monitor and maintain food quality
Assist management with monitoring department by maintaining policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
Maintain, resolve, and enforce cash handling policies and procedures
Monitor and enforce safe alcohol policies and procedures
Monitor and maintain inventory control and product requisition
Have full knowledge of food and beverage menu items and accompaniments
Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
Supervises the set up of club functions including linens, dishware, glassware and silverware.
Maintains sanitation, health and safety standards in work areas.
Must show demonstrated ability to meet the company standard for excellent attendance.
Assures that the location equipment is operable and clean prior to start of event.
Assists Management team with projects including training, inventory and special events.
All other duties as assigned by the managers and supervisors.