Suites Supervisor at AT&T Stadium

ASM Global • Dallas, TX

111d

About The Position

The Suites Supervisor is responsible for overseeing the day-to-day operations of premium suite services, ensuring the highest level of guest satisfaction and compliance with company service standards. This role involves directly managing and training suite staff, maintaining and controlling food and beverage inventory, and enforcing health, safety, and cash-handling procedures. The Suites Supervisor plays a key leadership role in fostering a positive, team-oriented environment while maintaining operational efficiency, product quality, and excellent customer service.

Requirements

• High school diploma or equivalent; some college preferred.
• Must be at least 18 years of age.
• Strong organizational skills with keen attention to detail and ability to prioritize effectively.
• Knowledge of state and city health requirements for food handling and alcohol service.
• Ability to multitask in a fast-paced, team-oriented environment.
• Fluent in English (spoken and written).
• Ability to lift and carry up to 50 pounds and move items up and down stairs/ramps.
• Willingness to work extended hours, nights, weekends, and holidays.
• Physical ability to perform assigned tasks including reaching, bending, stooping, pushing, pulling, and standing for extended periods.

Responsibilities

• Assist in staffing, scheduling, training, and counseling of suite staff.
• Supervise daily suite operations while engaging directly with guests to ensure a premium experience.
• Maintain and control high-volume food and beverage inventory.
• Train and enforce responsible service of alcoholic beverages in compliance with corporate and legal standards.
• Develop and enforce standards for service, sanitation, and food quality.
• Ensure all cash-handling and inventory procedures are properly documented and enforced.
• Collaborate with co-workers to uphold company service standards, inventory management, and cash control procedures.
• Conduct audits of inventory and products; research and perform reconciliations as needed.
• All other duties as assigned.

What This Job Offers

• Education Level: High school or GED