Suites Runner

MSG Entertainment Holdings•New York City, NY

About The Position

During events, the Suite Runner provides food & beverage service as well as overall hospitality to guests in Suites. This individual also assists with general and event-related questions while exhibiting a warm, friendly and professional demeanor to build relationships that will enhance the guest experience.

Requirements

The ideal candidate will have experience working in a high end restaurant, hotel, suite or catering environment.
Will have knowledge of Board of Health guidelines for food handling.
Must have the ability to execute multiple tasks in a high pressured environment.
Must be able to follow instructions as well as standard rules, regulations, checklists and procedures.
Must have superior customer service, organization and communication skills.
Must be comfortable with heights.
Heavy lifting due to stocking of work areas.
Must be available to work a flexible schedule including early mornings, evenings, holidays and weekends.
Must be able to walk and stand for the duration of the shift.

Responsibilities

Delivering food and beverages to and from the suites, to the kitchen.
Receives assignments and follows delivery procedures accordingly.
Notifies manager of any discrepancies.
Assists suite attendants with any issues.
Delivery of dry, cold, and hot food items to appropriate suites and at the appropriate times.
Notifies Chefs of any discrepancies.
Breaks down assigned pantry while ensuring proper cleanliness and organization.
Assists attendants with any closing procedures as needed.
Checks out with manager on duty.
The Suite Runner is also responsible for providing excellent customer service to clients.
Position could be assigned to another area within Premium, as per Local 100 contract and call sheet order.
Address any guest concerns or questions, escalating to Supervisor as needed.