Suite Server | Part-Time| PayPal Park

Oak View Group•San Jose, CA

18h•$18•Onsite

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Suite Server staff is responsible for serving guests in the suite space. Suite servers must be personable and able to work in an ever- changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need. About the Venue PayPal Park is the bay area's soccer specific stadium, home to the San Jose Earthquakes and Bay FC. The stadium is located near SJC and seats approximately 18,000 fans. Home to the longest linear feet outdoor bar in North America, the stadium also hosts many other events like private caterings, festivals, and meetings.

Requirements

Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
Ability to speak, read and write in English.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Possess valid food handling certificate and alcohol service permit if required by state or federal regulations.
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as related to cash/credit transactions and cash reconciliation.
Ability to handle transactions accurately and effectively.

Responsibilities

Responsible for serving meals to guests or directing guests to the Suite area.
Responsible for serving beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
Responsible for recording a guest’s order and relaying the order to the kitchen via P.O.S. system.
Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
Responsible for computing the cost of the meal and presenting the guest with the check. Accept payments and provide change as necessary.
Responsible for restocking the suite after the event had concluded.
Responsible for replacing tableware and linens if necessary.
Recommends certain dishes and identifies ingredients or explains how various items on the menu are prepared.
Assists in setting up banquet functions including linens, dishware, glassware, and silverware.
Maintains sanitation, health and safety standards in work areas.
Must show demonstrated ability to meet the company standard for excellent attendance.