Suite Attendant

ASM GlobalHighland Heights, KY
142d

About The Position

SAVOR… a leading provider of food and beverage services at sports, entertainment and convention facilities has an excellent and immediate opening for a Suite/Event Attendant for SAVOR/ASM Global at Truist Arena. This position is required to pass a credit & background check.

Requirements

  • Must be able to work flexible hours, nights, weekends and holidays.
  • Must be able to obtain a Food Handler’s Permit upon hire.
  • Must attend all ASM Global Alcohol and Policy Training Classes.
  • High school diploma or equivalent preferred.
  • 1-2 years serving experience.
  • Excellent communication skills.
  • Good with people.
  • Ability to handle high stress situations.
  • Ability to read and understand English.
  • Ability to work a flexible schedule including nights, weekends and holidays.

Responsibilities

  • Greets all guests with enthusiasm and friendliness.
  • Serves alcoholic beverages in an appropriate manner consistent with company standards.
  • Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner.
  • Does side work during non-busy hours.
  • Speaks to guests with enthusiasm at all times.
  • Develops relationships with guests.
  • Provides the highest level of service in accordance with our standards.
  • Identifies food orders when ready and delivers items to tables in a timely manner.
  • Maintains a professional appearance at all times.
  • Communicates with food and beverage staff to ensure guest satisfaction.
  • Reports to work as scheduled, in uniform, and ready to be in position.
  • Maintains professional relationships with all coworkers.
  • Follows checklists and standard operating procedures.
  • Maintains a safe, clean, organized, and stocked work area.
  • Performs duties as assigned.
  • Maintains full knowledge of menus, recipes, and other pertinent information.
  • Constantly increasing knowledge of food, beverages, and other products and services.
  • Ensures that guests have a positive and memorable experience.
  • Responsible for constant sanitation, organization, and proper food handling.
  • Prepares work area for either opening, mid-shift, or closing in accordance with company standards.
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