SUD Program Supervisor - Prineville

BestCare Treatment Services•Prineville, OR

12d•$29 - $38

About The Position

The Substance Use Disorder Program Supervisor works closely with the Program Manager/Director to provide oversight and direction for the day-to-day clinical operations to ensure compassionate care and quality service and clinical compliance with Oregon Administrative Rules and other regulatory bodies, and in keeping with the mission and vision of BestCare. This position carries a small caseload and works with the Program Manager/Director to build, develop, and improve staff/team performance and clinical services being provided in a way that upholds the values and standards of BestCare.

Requirements

Must have demonstrated competency or ability to attain/demonstrate competency within a reasonable period for each of the following:
Ability to provide effective clinical supervision of SUD program staff
Ability to provide quality assurance, data collection, reporting, and program evaluation
Understanding and ability to incorporate a strong harm-reduction approach
Knowledge about strength-based and trauma-informed interventions as well as other evidence- based practices
Must be able to get along with co-workers, build a positive, collaborative team, and promote a safe, healthy work environment
Ability to network with all resources to provide the best customer service
Ability to work effectively in a diverse, multi-cultural environment
Understanding of and ability to meet the standards laid out in the Oregon Administrative Rule (415-051-0055) for clinical supervisors
Proficiency with MS Office 365 (Word, Excel, Outlook), databases, EHR system, internet, Teams and other virtual mtg platforms
Strong interpersonal and communication skills (oral and written)
Ability to work independently as well as being a positive, collaborative team member
Strong customer service skills with a positive, solution-oriented focus
Strong critical thinking skills and ability to function well and use good judgment in a high-paced and at times stressful environment
Excellent time management and prioritization skills with a proven ability to meet deadlines
Ability to maintain strict confidence at all times
Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively
Level I : Bachelor’s degree in behavioral health with 4 years of paid, full-time experience in a social services field with minimum of 2 years of direct SUD counseling experience; or 5 years of paid, full-time experience in the field of substance use disorders counseling [per OHA 309-018-0125(3)(c)]
Level II : Master’s degree in behavioral health field with 2 years of paid, full-time experience in a social services field with minimum of 2 years of direct SUD counseling experience
Minimum two (2) years’ experience in an administrative/lead role
For individuals recovering from a substance-abuse disorder, must have maintained continuous recovery for the preceding two (2) years at the time of hire
Current CADC-II required for Level I; Current CADC-III required for Level II
Current CPR and First Aid Certification or ability to obtain within 3 months
Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization’s auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations)

Nice To Haves

1 or more years of experience in a supervisory/lead capacity in a behavioral health field is preferred
Bi-lingual in English/Spanish strongly preferred

Responsibilities

Provides effective leadership, oversight and evaluation of services, staff development, wellness, treatment planning, case management and coordination, utilization of community resources, group, family, and individual therapy or counseling
Conducts assessments as needed including histories of mental and physical health, substance use, past mental health services and criminal justice contacts, assessing family, cultural, social, and work relationships
Develops treatment plans and provides diagnoses consistent with DSM-5
Performs individual and group treatment sessions, as well as delegating these functions to appropriate clinical staff. Documents and provides rationale for services provided
Promotes integrated treatment services through coordination with mental health, substance use, and medical treatment service providers
Demonstrates leadership in de-escalation and services that promote crisis stabilization
Demonstrates the ability to effectively manage facility milieu and safety
Provides clinical supervision to program staff and documents supervision for each program staff in accordance with Oregon Administrative Rules
Provides orientation and annual training to program staff to maintain adequate program operation and compliance
Assists with chart and program audits to ensure compliance with facility accreditation, licensing, State laws, and other regulatory requirements
Establishes and maintains a robust team model, including non-traditional, peer, and professional staff
Provides input for annual performance evaluations and recommends training and development opportunities for program staff
Provides direct, day-to-day supervision and performance management of the assigned program staff to include interviewing and hiring, coaching and performance management, and training/professional development in accordance with BestCare policies and procedures and all State and Federal employment laws
Works closely with other program staff as a member of a multidisciplinary team and is dedicated to a healthy work environment for the benefit of employees and clients served
Ensures compliance with BestCare’s and all regulatory standards and statutes within assigned program
Accessible by telephone for emergencies purposes and provides reasonable support, documentation, and follow-up in a timely manner
Participates in facility on-call rotation for after-hours consultation and screening for appropriate referral
Coordinates and maintains professional relationship with program staff, community partners, and clients
Develops and maintains staff schedule, on-call rotation, and other tasks related to scheduling and review/approval of time sheets and time-off requests
Develops strong collaborative relationships with community partners, including St. Charles hospital, law enforcement, community mental health programs, and insurance agencies. Promotes the program through partnerships
Promotes a welcoming, compassionate, recovery-based, environment for individuals seeking services
Assists Program Manager/Director with daily managerial oversight of personnel, stabilizing individuals, and provides feedback to BestCare’s leadership team as directed by the Program Manager/Director
Attends required program meetings, trainings, and Clinical Supervision designated by Program Manager/Director
Performs work in alignment with BestCare’s mission, vision, values
Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes
Supports the organization’s commitment to equity, diversity, and inclusion by fostering a culture of open-mindedness, cultural awareness, compassion, and respect for all individuals
Strives to meet Program’s/Department’s annual goals in alignment with the organization’s strategic goals
Adheres to the organization’s Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs
Completes training assignments timely and satisfactorily
Ensures that any required certifications and/or licenses are kept current and renewed timely
Works independently while also serving as a positive, collaborative member of the leadership team
Performs other organizational duties as needed