SUD OP Program Director

Lifeline Connections-posted 4 months ago
$71,580 - $81,930/Yr
Full-time • Manager
Vancouver, WA
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The Program Director provides leadership, oversight, and strategic direction for assigned clinical programs, ensuring high-quality, compliant, and client-centered services. This role is responsible for program operations, staff supervision, budget management, regulatory compliance, and community partnerships. The Program Director works closely with the Chief Clinical Officer and is a key member of the Management Team.

  • Ensure the delivery of clinical services in compliance with Washington Administrative Codes (WACs), Revised Codes of Washington (RCWs), CARF standards, federal regulations, and all Lifeline Connections policies.
  • Develop and implement policies, procedures, and continuous quality improvement initiatives that address client needs and meet compliance requirements.
  • Oversee program performance to ensure compliance with all contracts, licensing, and certification requirements (e.g., DBHR, DOH).
  • Monitor productivity, occupancy rates, and service delivery outcomes; adjust strategies as needed to meet program goals.
  • Provide clinical and administrative supervision for program staff, including hiring, training, coaching, performance evaluations, and corrective action when necessary.
  • Lead case staffings, treatment plan reviews, and chart audits to ensure quality and accuracy of clinical documentation.
  • Deliver in-service training to address emerging trends and best practices in behavioral health.
  • Collaborate with executive leadership and finance to develop and manage program budgets, ensuring fiscal responsibility and sustainability.
  • Track and report program data, outcomes, and performance metrics to meet contract and organizational requirements.
  • Provide crisis consultation and guidance on complex cases.
  • Serve as a liaison with community partners, government agencies, and other stakeholders to promote collaboration and program visibility.
  • Represent the agency at community events, stakeholder meetings, and professional conferences.
  • Participate in organizational strategic planning efforts, contributing to the development of long-term goals and program innovation.
  • Bachelor’s degree in social sciences, behavioral health, or related field.
  • Minimum of 2 years of supervisory experience in a behavioral health setting.
  • Ability to meet Washington State Substance Use Disorder Professional (SUDP) licensing requirements per WAC 246-341 and RCW 18.205 within the timeframe set at hire (if applicable).
  • Demonstrated experience in program management, budget oversight, and staff supervision.
  • Strong written and verbal communication skills.
  • Valid, unencumbered driver’s license and proof of insurance (if required by program).
  • Master’s degree or higher in Social Work, Psychology, Counseling, or related field.
  • Six years’ experience as a qualified counselor as defined in WAC 246-341 (may substitute for degree requirement).
  • CPR/First Aid certification (required for residential program directors).
  • Knowledge of statistical methods for program evaluation.
  • 85% coverage of medical, dental, and vision costs at the employee level and 75% for all dependent plans.
  • Employer paid Short Term Disability, Long Term Disability, Life Insurance, and supplemental coverage.
  • 401(K) plan that matches dollar for dollar up to 5%.
  • Approximately 4 weeks of paid time off during the first year of employment, with accrual rates increasing with years of service.
  • 1 personal holiday and 12 paid holidays per year.
  • Tuition reimbursement and discounted cellular service.
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