About The Position

This position is responsible for managing internal and external referrals to the Substance Use Disorder Department, providing general information about the process of becoming a patient to interested parties, improving interdepartmental communication within Clinica Romero, providing outside resources to patients being seeing the SUD Department, and assisting potential patients with obtaining insurance benefits if they meet eligibility requirements. Additionally, this role includes administering drug and alcohol screenings for enrolled patients, ensuring compliance with regulatory requirements, and supporting the clinical team with accurate documentation and reporting of test results. The Specialist conducts follow-ups, communicates appointment information, and provides screenings and assessments.

Requirements

  • Registered through CCAPP, CAADE, or qualifying certified body is highly preferred.
  • Must possess a human services work experience or relevant education, and training which indicates the possession of knowledge, skills, and abilities necessary to perform essential job duties.
  • Establish effective working relationships with internal agency staff as well as with relevant community organizations; interact positively with consumers and their families, work as a team member
  • Communicate effectively, verbally and in writing, to maintain confidentiality, and to work independently under general supervision.

Responsibilities

  • Participates as directed in the screening of new SUD referrals within/outside the clinic by means of an agency approved procedure, which ensures that all individuals are adequately and appropriately served according to their individual needs and in accordance with existing board policies and procedures.
  • Provides support to medical providers and Clinica staff by assisting with warm hand
  • Provides on-going supportive and/or case management functions assisting other Substance Use Disorder Staff to equip their patients with needed internal and external
  • Documents all service contacts on a timely basis including face-to-face assessments, screenings, case management, correspondence and maintains the case records in accordance with agency and regulatory standards and requirements.
  • Work with Mental Health Department to screen mental health referrals and act as a liaison for SUD and Behavioral Health collaboration.
  • Meets with the Program Director as a means of enhancing professional growth, reviewing and processing the provision of case management services, and dealing with appropriate administrative issues.
  • Participate in community outreach work to connect patients in the community to our SUD services.
  • Documents outcome/progress to insure the grant requirements are being met.
  • Conducts assessments and delivers document patient screenings to the SUD staff members.
  • Conducts follow-ups and communicates appointment information to SUD staff. Provides screenings and assessments.
  • Verifies patient eligibility for program benefits and assists eligible patients in obtaining them.
  • Administers urine and breathalyzer drug and alcohol screenings for enrolled patients as part of the Substance Use Disorder Program.
  • Ensures all drug and alcohol tests are properly completed, documented, and compliant with regulatory standards.
  • Report positive test results to assigned counselors or case managers and mandated agencies when required.
  • Uploads and files drug and alcohol test results appropriately in patient records and communicates results to clinical staff.
  • Performs other duties as assigned by the program director, which are consistent with the position and in compliance with agency policies and procedures.
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