Success Mentor (Bilingual- Spanish)

The Y in Central Maryland • Baltimore, MD

10d

About The Position

The Y seeks a dedicated, entry-level professional to support the academic and personal development of students in school settings. The Success Mentor manages a caseload of students, builds meaningful relationships, and collaborates with school staff to enhance student engagement, attendance, and overall success.

Requirements

• Minimum of a high school diploma or equivalent (Bachelor’s degree preferred)
• At least two years of experience in human services, education, mentoring, or a related field
• Prior experience working with children and adults in diverse, multicultural environments
• Strong oral and written communication skills
• Ability to understand and be patient with students’ challenges, maintaining confidentiality
• Strong collaboration skills with colleagues, school staff, and community partners
• Demonstrated ability to problem-solve using data, identify issues, and implement effective solutions
• Excellent organizational and time management skills with the ability to manage multiple tasks
• Proficiency in Microsoft Office (Word, Outlook, Excel) and Google Suite

Nice To Haves

• Familiarity with mentoring, teaching, or youth development programs preferred
• Bilingual, Spanish, strongly preferred.

Responsibilities

• Apply child safety and risk management policies consistently to ensure a safe environment for all students
• Conduct parent/child enrollments at home or school, providing program orientation, safety education, and referrals as needed
• Monitor student attendance, engagement, and progress; provide guidance and coaching to improve outcomes
• Build and sustain trusting relationships with students and families to support mentoring success
• Partner with teachers, counselors, administrators, and community organizations to provide guidance and support
• Develop and implement strategies to enhance student engagement and academic success
• Provide timely reports and recommendations to program leadership based on student interactions and assessments
• Other duties as assigned
• Meet with assigned students to provide guidance, mentoring, and support
• Observe and assess student engagement, attendance, and academic progress
• Communicate regularly with school staff, families, and Y leadership regarding student needs and program updates
• Provide coaching and problem-solving support to help students overcome challenges
• Coordinate with community partners to connect students and families to resources
• Attend staff meetings, trainings, and professional development sessions
• Maintain a safe, supportive, and positive environment for all students

Benefits

• At the Y in Central Maryland, we offer a comprehensive benefits package designed to support your well-being and professional growth.
• Enjoy flexible schedules, competitive pay, and generous paid time off, alongside medical, dental and vision benefits, as well as dependent care FSA.
• We offer a generous employer contribution to the Y retirement fund, and opportunities for career advancement.
• Our commitment to fostering a positive work environment means you'll have access to training and development programs that align with our mission to empower individuals and strengthen communities.
• Join us and bring your passion to a fulfilling career where you can truly make a difference!

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees