Success Mentor, Big Brothers Big Sisters at the Y

The Y in Central Maryland • Baltimore, MD

139d

About The Position

Big Brothers Big Sisters at the Y seeks an entry level professional to join our team. This position will focus on supporting the academic and personal development of students in schools. The Success Mentor is responsible for managing a caseload of students, building meaningful relationships, and collaborating with school staff. Responsibilities also include monitoring student attendance, providing regular guidance, and implementing strategies to enhance student engagement and success. Requirements of the role are strong communication, empathy, and organizational skills, with a focus on positively impacting students' educational experiences. The Success Mentor is required to function with a high degree of independent judgment in accordance with the Big Brothers Big Sisters of America (BBBSA) national standards and the standards of the Y in Central Maryland.

Requirements

• Minimum of a high school diploma or equivalent.
• At least two (2) years of work experience in the field of human services or a related field.
• Demonstrated work experience working with both child and adult populations.
• Proficiency in the Microsoft Office Suite and the Google Platform.

Nice To Haves

• Prior mentoring or teaching experience is preferred.

Responsibilities

• Ensure high-level proficiency in applying child safety and risk management knowledge, policies and procedures throughout all aspects of job function.
• Conduct parent/child enrollments at the child’s home or school and provide child safety education and program orientation; assess and refer families for alternative or additional services as needed.
• Meet established monthly and annual goals for students by accurately documenting and reporting interaction with students, progress, and attendance changes.
• Maintain accurate paperwork and data entry into the agency web-based (Matchforce) system for each student according to agency standards including completion of necessary surveys.
• Provide timely and comprehensive reports and recommendations for students in the program based upon consistent contact with students, enrollment information, and assessment.
• Nurture and sustain the mentoring experience by building relationships and developing trust with students and families.
• Effectively coach and motivate students by applying effective mentoring techniques to improve student attendance and engagement.
• Partner with teachers, counselors, administrators, and community organizations to provide support and guidance.
• Other Duties as assigned

Benefits

• Flexible schedules
• Competitive pay
• Generous paid time off
• Medical, dental and vision benefits
• Dependent care FSA
• Generous employer contribution to the Y retirement fund
• Opportunities for career advancement
• Access to training and development programs

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees