Success Coach

ST MARYS COLLEGE OF CALIFORNIA • Moraga, CA

71d

About The Position

The High Potential (HP) Success Coach serves as a key member of the TRIO Student Support Services team, a federally funded program dedicated to the academic success of first-generation, low-income, and/or students with disabilities at Saint Mary’s College of California. Reporting to the Director of the High Potential Program, the Success Coach provides individualized, holistic, and culturally responsive support throughout a student’s undergraduate experience. Through strengths-based coaching, tailored interventions, and proactive outreach, the Success Coach works to increase student persistence, academic performance, and graduation outcomes for TRIO/HP participants.

Requirements

• Master’s degree in counseling, psychology, higher education, social work, or a related human services field.
• 2–3 years of experience in higher education or non-profit student support.
• Demonstrated cultural competence and experience working with diverse populations.
• Excellent interpersonal, verbal, and written communication skills.
• Strong organizational, analytical, and data tracking skills.
• Ability to work independently and collaboratively within a team-based, student-centered environment.
• High emotional intelligence and the ability to build trusting relationships with students and stakeholders.

Nice To Haves

• Bilingual (Spanish); additional coursework or training in educational equity, academic advising, or college student development.
• At least 1–3 years working with first-generation, low-income, and/or students with disabilities.

Responsibilities

• Serve as the assigned Success Coach for a caseload of first-third year TRIO/HP students.
• Provide proactive, personalized, and culturally aware coaching that supports students’ academic, personal, and professional development.
• Develop individualized success plans and support students in setting and achieving realistic academic and life goals.
• Monitor academic performance and engagement through regular check-ins, college systems, and data tracking.
• Maintain confidential student records, referrals, and notes in accordance with grant and institutional guidelines.
• Refer students to relevant campus and community resources and coordinate wraparound support.
• Utilize strengths-based, trauma-informed, and equity-centered practices in all student interactions.
• Collaborate with HP staff and Peer Mentors to plan and implement year-round programming, including the SAILS summer bridge program.
• Conduct workshops on student success topics such as time management, study skills, wellness, and leadership.
• Support students’ sense of belonging through community-building initiatives, family engagement, and culturally affirming events.
• Assist with budget monitoring and planning for assigned initiatives and programming efforts.
• Provide a consistent, accessible presence in the HP office to foster trust and visibility.
• Champion the needs and experiences of first-generation, low-income, and underrepresented students through campus collaboration and committee work.
• Partner with academic departments, Student Life, and campus programs to support coordinated care and academic success.
• Support student involvement in college-wide activities, graduation celebrations, and leadership development opportunities.
• Stay informed on trends and best practices in student coaching, success strategies, equity in education, and TRIO programming.
• Participate in trainings, conferences, and professional associations to enhance effectiveness and impact.

What This Job Offers

• Job Type: Full-time
• Education Level: Master's degree