Substitute - System Support Engineer - IT Department

Ohio Department of Education • Null, OH

78d • $18

About The Position

The Systems Support Engineer assists the Information Technology Director in implementing and maintaining the technology infrastructure at Warren County Career Center. This position plays a critical role in supporting the educational mission by ensuring the reliability and performance of computer systems, networks, and related technologies used by both the Secondary and Adult Education programs. The Systems Support Engineer is expected to model professionalism, demonstrate initiative, and contribute to a positive and secure learning environment.

Requirements

• High school diploma or equivalent required; Associate's or Bachelor's degree in Information Technology or a related field preferred
• Five or more years working in a school district technology department (preferred)
• CompTIA A+ and Network+ certifications preferred (or in progress)
• Proficient in Windows operating systems, including installation, configuration, management, and troubleshooting (Chrome OS, iOS, Android, Windows 11, Windows Server 2012/2016/2019/2022/2025)
• Experience with HP/Aruba switch configuration and troubleshooting
• Familiarity with Microsoft Office 365 and Google Workspace for Education
• Skilled in the installation, configuration, and troubleshooting of computer and network equipment
• Experience with the installation and support of software applications
• Strong verbal and written communication skills
• Valid Ohio driver's license
• Must successfully pass a criminal background check

Responsibilities

• Support the implementation and maintenance of the District Technology Plan
• Install, configure, test, and maintain computer hardware, software, and networking systems
• Monitor and maintain the district's computing environment to ensure optimal performance
• Implement and manage cybersecurity measures to protect data and infrastructure
• Perform regular data backups and ensure data integrity and disaster recovery readiness
• Evaluate technology needs and recommend system improvements and upgrades
• Work collaboratively with staff to resolve technical issues in a timely and professional manner
• Provide user training and support for various hardware and software platforms
• Maintain accurate documentation of all technical activities, assets, and support requests
• Stay current with industry trends and district-used technologies through ongoing professional development

What This Job Offers

• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Associate degree
• Number of Employees: 1-10 employees