About The Position

This is a recruitment for a short-term/temporary position. Under general supervision, perform secretarial, clerical, and record keeping work; assist with the daily activities of initiating and providing health and wellness services to students, maintain health and related records; and perform other related duties as required. The Health Services Assistant is distinguished from other classes in the clerical/secretarial series in that incumbents perform work related to student health and wellness, including maintenance of personal health records. Incumbents in this position supports the overall mission of the college in the standard of quality, excellence and accessibility, by providing services and programs which promote student involvement to achieve academic and personal success. The incumbent plays a key role in assisting students with clinical care services, mental health services, communicable disease control, illness assessment and referrals, first aid treatment, self-care programs and health education resources. The incumbent in this position supports institutional effectiveness and student learning outcomes by effectively assisting students in accessing student health services and in protecting the confidentiality of health services provided.

Requirements

  • Three years of increasingly responsible clerical/secretarial experience in a student services or public services environment involving frequent public contact
  • Possess, or be able to obtain within 6 months, certificates in CPR and basic first aid
  • Valid driver's license and eligible to obtain California driver's license upon hire

Nice To Haves

  • Associate's degree
  • Secretarial science, office management, and public relations courses
  • Experience in a health care setting

Responsibilities

  • Organize and oversee the day-to-day functions of assigned office
  • Train and coordinate the work of clerical assistants and student workers
  • Receive students in reception area in absence of clerical assistants
  • Schedule specialty clinics, health-care provider visitations, and patient appointments using an Electronic Health Record (EHR)
  • Provide Student Health Services and community resource information in person and by phone
  • Receive and maintain student charts and other health related material
  • Receive, account for, and deposit cash from sales
  • Distribute health education and printed materials to students
  • Monitor inventory and order office, student, and event supplies
  • Open and classify incoming mail and other information
  • Complete requisitions, work orders, facility use and other forms
  • Assist the Director with the collection and submission of employee leave forms each month
  • Maintain computer files and clinic records
  • Receive and process student medical insurance claims, and file accident reports
  • Act as a liaison for Student Insurance claims processing
  • Maintain current CPR and first aid certificate training
  • Maintain confidentiality and ensure adherence to HIPAA and FERPA guidelines in Student Health Services
  • Implement clinic form updates
  • Demonstrate competency and act as an office lead with current college computer programs including Word, Excel, Banner, Dynamic Forms, MiCollab, Online Requisitions, and PyraMED
  • Record and transcribe notes and distribute minutes and agenda items for department meetings
  • Assist with student survey distribution and data collection
  • Assist with budget monitoring and planning
  • Assist with the preparation of Institutional Program Planning and Review documents
  • Work independently with a minimum of supervision
  • Perform other related duties as required

Benefits

  • Short-term/temporary position
  • Work schedule Monday-Thursday from 8:00am-4:30PM (In-Person) on the SLO campus
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