Substance Use Navigator - Limited Assignment

University of California System•Orange, CA

42d

About The Position

The navigator helps patients access evidence-based treatment for substance use disorders (SUDs) with a focus on low-threshold access to MAT (medication for addiction treatment) and harm reduction. Navigators conduct outreach and identification of patients, conduct initial brief assessments, introduce patients to MAT programs and services, facilitate appointments at outpatient MAT clinics, serve as a resource and coach for their clients, and advocate for culture change in the hospital. They also assist with access to other services, such as mental health services, primary care, social services, and residential treatment facilities

Requirements

Nonjudgmental, energetic, positive, harm-reduction approach to assisting patients with SUD with respect for patient confidentiality and privacy
Knowledge and skills to efficiently operate in a PC and MAC environment and learn to use electronic health records
Ability to communicate with patients clearly, respectfully, and in a culturally appropriate manner
Skill to determine priorities based on general instructions and accumulated knowledge
Skill to communicate and interact effectively and pleasantly with colleagues, faculty, students, and community leaders, from multiple cultures
Ability to appropriately set priorities and work independently
Interest / proficiency in working with individuals recently released from incarceration, homeless individuals, and other marginalized populations
Accurate typing skills, data entry skills, file organizational skills, filing skills, appropriate telephone skills and pleasant telephone etiquette, ability to carefully and accurately proofread own and other's materials
Ability to work in a dynamic environment of rapidly changing priorities and frequent interruptions
Understanding of SUD as a medical condition and MAT as an effective, evidence-based treatment
Knowledge and experience with SQL database, Macromedia Dreamweaver, Microsoft Word, Outlook, Excel, PowerPoint, Adobe Photoshop, Adobe Illustrator
Ability to analyze and take action on complex matters, documents, and tasks.
Understanding that abstinence-based behavioral programs that discourage MAT are not evidence-based
Ability to take the initiative and independently respond to requests in writing, in person, or over telephone
Ability to creatively solve technology problems
Greater than 2 years of data science research and/or work experience

Nice To Haves

Ability to communicate in languages spoken in the local community is a plus
Preference for applicants with connections to and reflecting the diversity of the local community

Responsibilities

conduct outreach and identification of patients
conduct initial brief assessments
introduce patients to MAT programs and services
facilitate appointments at outpatient MAT clinics
serve as a resource and coach for their clients
advocate for culture change in the hospital
assist with access to other services, such as mental health services, primary care, social services, and residential treatment facilities