Substance Use Navigator - Vallejo & Vacaville (Temporary 9 months)

Rely Health • Vallejo, CA

152d • $25 - $28

About The Position

As a Patient Care Navigator/Substance Use Navigator (SUN), you play an integral role in supporting medication for addiction treatment (MAT) while serving as an advocate to your patients throughout their transition from the acute care setting to outpatient treatment. This position will require Monday-Friday, 8-hour shifts between 10 a.m. and 6:30 p.m. This position is an onsite position, located 50% of the time at a hospital in Vacaville and 50% of the time at a hospital in Vallejo.

Requirements

• High school diploma or GED preferred.
• Understanding of substance use disorders (SUD) and medication assisted treatment (MAT).
• Nonjudgmental, energetic, positive, harm-reduction approach to assisting patients with Substance Use Disorder (SUD).
• Cultural competence in working with and serving populations whose social and cultural backgrounds are different from one’s own.
• Respect for patient confidentiality and privacy.
• Healthcare experience.
• Proficient in medical terminology.
• Knowledge of computer skills using Google Suite, Excel and e-mail.

Responsibilities

• Act as a Substance Use Navigator (SUN) to interact with patients, assess their readiness for treatment and link the patients to care.
• Utilize motivational interviewing techniques to communicate with patients in a respectful, culturally appropriate, non-judgmental manner.
• Maintain up-to-date information about the effects of various substances, withdrawal symptoms, and treatment options to effectively educate and counsel patients.
• Provide liaison services to Addiction Medicine and outpatient clinics that manage addiction and wellness efforts towards sobriety.
• Attend and represent the organization at training and meetings at the request of CA Bridge program of the Public Health Institute.
• Clearly communicate the purposes and services available to patients, family members and caregivers.
• Promote expansion of MAT program and philosophy within the hospital.
• Coordinate transition into or out of a care setting by following instructions from a medical professional, including faxing information, obtaining referrals or authorizations, arranging transportation, coordinating durable medical equipment (DME), making and confirming appointments, obtaining test results, and other patient-related duties.
• Practice regular communication with care team members to provide feedback around process improvement of services offered within the community.
• Maintain frequent contact with SUN Program Supervisor and MAT Physician Champion to assist with other duties as assigned.
• Interact with the care team to collaboratively build a care pathway for patients to achieve sobriety.
• Develop relationships with community resources and services offered, such as mental health, housing, food, and employment assistance.
• Maintain privacy and confidentiality of any drug treatment efforts throughout the patient’s lifespan of treatment.
• Facilitate patients’ utilization of community resources to support patient wellness.
• Initiate steps to promote patients’ access to health insurance.
• Establish relationships with, and serve as primary point of contact for, patients diagnosed with substance use disorder or co-occurring mental health disorders.
• Maintain documentation of all client encounters in excel or software-based program and complete reporting requirements according to program standards.
• Fully disclose relevant training, experience, and credentials to help patients understand the scope of services the Substance Care Navigator is qualified to provide.

Benefits

• Retirement Plan (401k, IRA)
• Sick Time
• Training & Development

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 101-250 employees