Substance Use Disorder Case Manager

Greater Nashua Mental HealthNashua, NH
just now

About The Position

Greater Nashua Mental Health is looking for a Substance Use Disorder (SUD) Case Manager to join our team! The SUD case manager provides outreach, promotes engagement, and delivers high quality case management and services to a caseload of adults and adolescents in Substance Use Disorder treatment at GNMH. The SUD case manager also ensures effective coordination of care with other members of the multidisciplinary Substance Use Disorder Services team as well as other providers within GNMH. Position is largely office-based but does require some outreach within the community. Promotes successful treatment initiation and engagement through outreach and collaboration with referral sources for “warm handoffs” and through targeted and community-based outreach. Works collaboratively with clients and clinical team to assess potential barriers to substance use disorder treatment, including Medication Assisted Treatment, and other service needs and develop case management plans that maximize client choice and control. Links and effectively coordinates care with resources outside the mental health center, including health services, educational or vocational programming, social services, etc. Coordinates referrals, entries, and discharges to higher levels to care to support continued engagement in services and progress toward Treatment Plan Goals. Co-facilitates group treatment using evidence-based curricula for individuals with substance use and co-occurring mental health disorders. Provide proactive, community-based outreach to prospective clients, meeting individuals where they are to build trust and engagement in settings such as homeless shelters, encampments, soup kitchens, and other community locations. Works as part of a multidisciplinary team and proactively communicates and collaborates with colleagues, collateral contacts, supervisors, etc. regarding client care. Coordinates drug testing for clients, including unsupervised collection of samples, and communicates results with clients and team members. Consults with the laboratory to interpret results as necessary. Supports clinical services by providing program orientation, harm reduction education, etc. to clients as directed. Completes documentation requirements in keeping with GNMH, BDAS, and DHHS requirements. Ensures service delivery requirements are met.

Requirements

  • Bachelor's degree in Psychology, Social Work, Human Services or similar field
  • Familiarity with community resources.
  • Ability to work with diverse populations, including adolescents.
  • Excellent communications and interpersonal skills
  • Excellent organizational and time management skills
  • Knowledge of Microsoft Office products (Email, Word, EXCEL).
  • Strong collaborating skills, and an ability to work effectively both independently and as part of a team.
  • Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.
  • Ability to multitask and be flexible with regard to workload and assignments.

Nice To Haves

  • Certified Recovery Support Worker preferred
  • Experience working with people with substance uses disorders preferred.

Responsibilities

  • Provides outreach
  • Promotes engagement
  • Delivers high quality case management and services to a caseload of adults and adolescents in Substance Use Disorder treatment
  • Ensures effective coordination of care with other members of the multidisciplinary Substance Use Disorder Services team as well as other providers within GNMH
  • Promotes successful treatment initiation and engagement through outreach and collaboration with referral sources for “warm handoffs” and through targeted and community-based outreach
  • Works collaboratively with clients and clinical team to assess potential barriers to substance use disorder treatment, including Medication Assisted Treatment, and other service needs and develop case management plans that maximize client choice and control
  • Links and effectively coordinates care with resources outside the mental health center, including health services, educational or vocational programming, social services, etc.
  • Coordinates referrals, entries, and discharges to higher levels to care to support continued engagement in services and progress toward Treatment Plan Goals
  • Co-facilitates group treatment using evidence-based curricula for individuals with substance use and co-occurring mental health disorders
  • Provide proactive, community-based outreach to prospective clients, meeting individuals where they are to build trust and engagement in settings such as homeless shelters, encampments, soup kitchens, and other community locations
  • Works as part of a multidisciplinary team and proactively communicates and collaborates with colleagues, collateral contacts, supervisors, etc. regarding client care
  • Coordinates drug testing for clients, including unsupervised collection of samples, and communicates results with clients and team members. Consults with the laboratory to interpret results as necessary
  • Supports clinical services by providing program orientation, harm reduction education, etc. to clients as directed
  • Completes documentation requirements in keeping with GNMH, BDAS, and DHHS requirements
  • Ensures service delivery requirements are met
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