Substance Abuse Counselor/Recovery Coach, 40 hours, Days
About The Position
Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. The Substance Abuse Counselor/Recovery Coach (SAC/RC) works under the direction of the Manager of Behavioral Health (LICSW) as part of the Substance Abuse team. This role provides substance abuse education and assists patients in navigating community resources. The SAC/RC spends at least 50% of their time in the community, supporting patients and coordinating with providers, agencies, and families to ensure comprehensive care. The SAC/RC must be knowledgeable in addiction treatment and community resources and is responsible for supporting appropriate billing practices.
Requirements
- High School Diploma or GED and one additional year of experience working with the substance use population
- Valid driver’s license
- 1+ years of experience in substance abuse services
- Knowledge of community mental health and substance abuse resources
- Familiarity with addiction treatment and state agencies (e.g., DMH, DCF)
- Strong communication, professionalism, and confidentiality
Nice To Haves
- Associate’s degree
- Certified Addiction Recovery Coach (CARC) – must be obtained within 2 years of hire if not already held
- Community Health Worker Certification
- Written and oral fluency in Portuguese and/or Spanish
Responsibilities
- Creates and maintains a referral and follow-up system to increase access to and retention in substance use treatment.
- Maintains confidentiality and responds to patient needs promptly and respectfully.
- Provides interventions including navigation, advocacy, and education.
- Conducts onsite evaluations and connects clients with supportive resources.
- Advocates for patient access to outpatient care and services.
- Maintains open communication with the Behavioral Health Manager and care team.
- Ensures clear and concise documentation in the electronic medical record.
- Collaborates to reduce unnecessary ED or inpatient admissions.
- Applies knowledge of growth and development stages to patient care.
- Demonstrates age-appropriate communication and support.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
