Subscription Management Solution Architect

Pierce Washington • Mill Valley, CA

1d • Hybrid

About The Position

Subscription Management Solution Architect
Who are we?
Founded in 2005, Pierce Washington helps clients transform their quote-to-cash process. We are creating a next-generation Total Commerce Company and will own the Total Commerce category – a fast-growing segment in the tech industry. This is the place to come to if you want to work with the best, get in at the ground floor and help sustain and grow one of the best places to work. We have completed over 100 CPQ projects enabling leading enterprise companies to achieve their most complex Q2C process automation goals and transform how they do business.
Who are you?
We are looking for a Subscription Management Solution Architect who will deliver solutions and drive the engagement team and customers toward an optimal solution. S/he will leverage strong communication and relationship building skills to identify requirements, craft solutions, and secure client approval.
What you get to do:
The Subscription Management Solution Architect works closely with the implementation team and the client to manage the end-to-end solution design. More specifically, the Subscription Management Solution Architect will be responsible for the following job duties:
Conduct requirements gathering and analysis sessions with clients.
Perform FIT/GAP analysis on business requirements.
Document gathered software requirements/user stories and review the list of requirements/user stories with client for sign-off.
Design and document sound functional and technical solutions, including process flows, technical customizations, and integrations, based on customer requirements. Work with the customer to get sign-off.
Perform customer demos throughout project lifecycle.
Configure and test Oracle Subscription Management to meet the approved designs.
Perform testing of end-to-end solutions in conjunction with development team and client.
Support the customer with regular calls to answer functional and technical questions.
What you bring to the role:
5 years Order to Cash experience within a professional services organization.
3 years delivering billing solutions.
Experience in at least one of the subscription billing products; Zuora, Recurly, Salesforce, Oracle.
3 years of customer-facing solution delivery and/or business consulting experience.
Demonstrated ability to lead business discussions with customers and architect the solutions and best practices to implement it.
Experience in requirements gathering, use cases documentation, business analysis, systems design, and implementation.
Experience with solution implementation in the areas of billing and/or order-to-cash.
Additional Preferred Qualifications:
Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional customer results in a rapid paced implementation environment.
What we’ll do for you:
Competitive compensation package
Health, vision, dental, life & disability insurance.
Flexible, collaborative work environment with a commitment to work/life balance.
Work anywhere, with full remote and hybrid options depending on location.
Learn and challenge yourself in a fast-paced, growing tech company.
More about us:
Since 2005, Pierce Washington has helped enterprises transform their quote-to-cash process in four ways: we implement CPQ, eCommerce and Billing & Subscription Management solutions and we integrate those solutions to ERP and other enterprise systems. By focusing on these four areas – and doing them well – we have built our reputation as the go-to partner for our clients. Our commitment to each client’s success is the foundation on which Pierce Washington was built. None of this success would have been possible without the synergy we have with our employees. Our commitment to each employee’s personal growth and development yet still highly valuing work/life balance, all within a culture of collaboration and teamwork, is why being a part of our team is an exciting next step in your career!

Requirements

• 5 years Order to Cash experience within a professional services organization.
• 3 years delivering billing solutions.
• Experience in at least one of the subscription billing products; Zuora, Recurly, Salesforce, Oracle.
• 3 years of customer-facing solution delivery and/or business consulting experience.
• Demonstrated ability to lead business discussions with customers and architect the solutions and best practices to implement it.
• Experience in requirements gathering, use cases documentation, business analysis, systems design, and implementation.
• Experience with solution implementation in the areas of billing and/or order-to-cash.

Nice To Haves

• Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional customer results in a rapid paced implementation environment.

Responsibilities

• Conduct requirements gathering and analysis sessions with clients.
• Perform FIT/GAP analysis on business requirements.
• Document gathered software requirements/user stories and review the list of requirements/user stories with client for sign-off.
• Design and document sound functional and technical solutions, including process flows, technical customizations, and integrations, based on customer requirements. Work with the customer to get sign-off.
• Perform customer demos throughout project lifecycle.
• Configure and test Oracle Subscription Management to meet the approved designs.
• Perform testing of end-to-end solutions in conjunction with development team and client.
• Support the customer with regular calls to answer functional and technical questions.

Benefits

• Competitive compensation package
• Health, vision, dental, life & disability insurance.
• Flexible, collaborative work environment with a commitment to work/life balance.
• Work anywhere, with full remote and hybrid options depending on location.
• Learn and challenge yourself in a fast-paced, growing tech company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed