Subrogation Recovery Adjuster

Crawford & Company • Indianapolis, IN

395d

About The Position

The Subrogation Adjuster is responsible for negotiating and recovering third-party property-casualty claims. This role involves direct negotiations with various stakeholders, including insurance carriers and attorneys, and requires a strong understanding of liability theories and recovery practices. Adjusters will handle complex claims and provide excellent service throughout the claims process.

Requirements

• 4-year bachelor's degree preferred
• 3+ years handling personal auto claims, exhibiting property-casualty or subrogation experience
• Excellent written and verbal communications skills, with the ability to assess and negotiate liability and damages
• Proficient use of MS Office applications and PDF documents
• Decisive and organized, with strong organizational skills
• Adapts to occasional high-pressure situations
• Familiarity with claims-handling procedures

Responsibilities

• Researches, documents and recaps coverage and loss information; could include comprehensive and complex calls
• Communicates over the phone to ensure understanding of reports and documents
• Performs an evaluation of the loss to determine potential total losses using established procedures
• Interprets statutes and case laws to build a strong case for coverage and liability
• Files subrogation claims in Arbitration Forums with persuasive arguments
• Provides prompt, friendly, courteous, accurate, and helpful service including information about the claim handling process, claim number, name of adjuster, and general questions about existing claims
• Effectively follows appropriate process for assignment of claims to adjusters
• Contacts customers, insureds, claimants, attorneys or others to obtain or clarify information
• Performs other various duties as assigned.

Benefits

• Pay and incentive plans that recognize performance excellence
• Benefit programs that empower financial, physical, and mental wellness
• Training programs that promote continuous learning and career progression while enhancing job performance
• Sustainability programs that give back to the communities in which we live and work
• A culture of respect, collaboration, entrepreneurial spirit and inclusion

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree