Submarine Educator

OMSI•Portland, OR

About The Position

The Submarine Educator educates OMSI guests about the Blueback submarine while simultaneously discussing relevant scientific concepts that are meant to inspire visitor curiosity about naval history and technology. Educators provide visitors a rare glimpse into the experience of living and working on a submarine by providing an overview of submarine history, as well as pointing out major engineering innovations of the Blueback and its role in the evolution of underwater technology.

Requirements

Ability to provide strong customer service and problem solve guest issues
Developed communication skills, with an emphasis on presentation and public speaking
Demonstrated ability to pivot between individual and team work
Ability to model and support a positive team dynamic with paid and unpaid staff
Ability to adhere to confidentiality, protocol, and community agreements
Exercises sound judgement while upholding high integrity and ethical standards
High School Diploma or GED
6 months of demonstrated experience working in a public-facing, customer service environment
Pre-employment checks, such as criminal background checks and reference checks.

Nice To Haves

Knowledge of military/naval history and technology
Developed knowledge of diversity, equity, and inclusion principles
Proficient or native fluency in a second language (non-English)
Navy or military background
Demonstrated interest in history
Working knowledge of one or more technical areas such as electronics, electrical, HVAC, information technology, plumbing, or machinery
None

Responsibilities

Provide interpretive tours to groups of up to 20 people
Perform submarine queuing responsibilities, which includes promoting the submarine and museum experiences in the OMSI lobby
Complete submarine cleaning, maintenance, and administrative tasks as assigned
Perform daily submarine opening and closing duties. Complete corresponding checklist when needed
Execute all submarine safety and security protocols in order to protect staff, volunteers, and visitors
Maintain working knowledge of submarine and naval history and current affairs
Provide support to the Submarine team.
Collaborate with and support volunteers throughout the museum
Additional responsibilities as assigned by the Submarine Supervisor or Lead Educator