Subject Matter Expert - Underwriting (US)

Shift Technology

130d • $140,000 - $180,000

About The Position

Shift is the leading AI platform for insurance, combining generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk. The company is focused on driving operational efficiency, exceptional customer experiences, and measurable business impact. As part of the Go To Market - Solutions Consulting and Customer Success Team, you will leverage your in-depth knowledge of underwriting to provide technical and business insights that will optimize the value of Shift Underwriting solutions. Your main mission is to identify and address the key business needs of insurer’s underwriting departments.

Requirements

• 10+ years of progressive experience working at/with Insurance companies Underwriting department, ideally attaining Director level role or higher
• Established relationships with the decision makers for Underwriting solutions at the top US P&C Insurance Companies
• In-depth knowledge and understanding of the North American Insurance ecosystem
• Excellent communication skills, including oral, written, and non-verbal
• Ability to tailor communication to the needs of internal and external stakeholders
• Ability to manage multiple projects simultaneously

Responsibilities

• Help define the Go-to-Market Strategy
• Identify the primary underwriting use cases to immediately address
• Define and explain the long term vision to justify carriers investments in underwriting risk assessment, fraud detection and automation
• Work with Product Marketing to help segment the market
• Work with Solutions Consulting to present and agree on business use cases to focus on with the clients
• Help drive the Go-to-Market Execution
• Work with Solutions Consulting to develop underwriting discovery questions and support pre-sales as needed in conducting client discovery workshops
• Work with Sales Account Executives and Customer Success Managers to present the Shift underwriting vision to prospects/clients
• Develop client success metrics, Key Performance Indicators, and business case documentation
• Develop demo use cases
• Work with the Go-to-Market management to define the key use cases to focus on
• Work with Solutions Consulting and technical teams to define areas of focus for the demo and develop demo use cases and talk tracks
• Work with enablement to develop training materials and train the teams on the Underwriting Risk Detection use cases

Benefits

• Flexible remote and hybrid working options
• Competitive Salary and a variable component tied to personal and company performance
• Company equity
• Focus Fridays, a half-day each month to focus on learning and personal growth
• Generous PTO and paid holidays
• Mental health benefits
• 2 MAD Days per year (Make A Difference Days for paid volunteering)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees