Subject Matter Expert (SME)

Merck • Santa Clara, CA

11d

About The Position

Work Your Magic with us! Start your next chapter and join EMD Electronics. Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. Everything we do in EMD Electronics is to help us deliver on our purpose of being the company behind the companies, advancing digital living. We are dedicated to being the trusted supplier of high-tech materials, services and specialty chemicals for the electronics, automotive and cosmetics industries. We foster a global collaborative organization made up of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency. Together, we push the boundaries of science to make more possible for our customers. This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. Your Role: MEGASYS® offers specialized services in managing gases, chemicals and slurries, where our technicians and engineers provide critical on-site support in semiconductor manufacturing environments. In the Subject Matter Expert (SME) role, you will provide technical expertise and support to the Total Gas & Chemical Megasys (TGCM) Team and customer. This role ensures the safe and efficient operation of gas and chemical distribution systems, offering solutions and training to enhance customer service and operational effectiveness. Join us in delivering exceptional service and driving flawless execution. If you’re ready to embark on an exciting career in the semiconductor industry and are open to travel and mobility, we have opportunities available nationwide. We seek individuals who are adaptable and willing to travel, with potential relocation options for the right candidates. We would love to hear from you!

Requirements

• High School Diploma or GED
• 5+ years of experience in the semiconductor, chemical or other manufacturing setting .
• 1+ years of experience with BCD/PCD and gas-related equipment.
• 1+ years of experience with gas and/or chemical delivery systems in ultra-high purity operation.
• OR Associate Degree in Chemistry, Mechanical Engineering, or other technical discipline
• 2+ years of experience in the semiconductor, chemical or other manufacturing setting
• 1+ years of experience with BCD/PCD and gas-related equipment
• 1+ years of experience with gas and/or chemical delivery systems in ultra-high purity operation

Nice To Haves

• Bachelor’s Degree in a Chemistry, Mechanical Engineering, or other technical discipline.
• 5+ years of experience working in the semiconductor industry
• Proficiency in MS Office Suite

Responsibilities

• Train and develop technicians, evaluating performance and improving skills.
• Identify and implement technical solutions to improve equipment performance.
• Evaluate business operations and provide expert consultation.
• Develop and verify technical documentation, including user guides and training materials.
• Lead the development and implementation of technical solutions.
• Diagnose and resolve equipment alarms, supporting customer modifications as needed.
• Prepare and conduct onboarding and continuous training programs.

Benefits

• Comprehensive, paid, on the job training program that allows our employees to quickly learn critical technical skills to excel in this role and rapidly progress in their careers.
• Excellent benefits including a starting vacation allowance of 3 weeks, 6% 401k match programs and medical, dental and vision benefit coverage on day one of employment!
• Tuition assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED