Subaru Service Advisor

Miller Transportation Group•Lumberton, NJ

11h•$70,000 - $90,000

About The Position

Miller Subaru is looking for a Service Advisor to join our family-owned automotive dealership that has been serving our neighbors and community for over 100 years. We are looking for a highly motivated growth-driven individual to join our team. This is an excellent opportunity for the right candidate and includes opportunity for growth and long term success.

Requirements

Two or more years of previous experience as a service advisor
High school diploma or equivalent
Valid driver license
Ability to work well in a process driven environment
Outstanding communication skills in both verbal and written
Ability to work: Monday - Friday 7:30 AM until 6:00 PM and some Saturdays are required

Responsibilities

Greet service customers promptly in a professional and courteous manner
Inspect vehicles at check in and refer to service history to accurately identify and verify customer’s service needs
Promote the sales of appropriate services parts and accessories by thoroughly understanding the product and associated service requirements
Provide accurate cost and time of completion estimates for the services recommended communicate and get proper authorization from customers
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate promised time of delivery or recommended services
Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines
Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up
Inspect vehicles prior to each customer delivery to ensure vehicle services and/or repairs are performed correctly and communicate the results with the customer
Meet requirements of the state and federal law for automobile repair and consumer protection