Stylist (King of Prussia)

gorjana•King of Prussia, PA

3h•$18 - $21•Onsite

About The Position

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service.

Requirements

Love for the gorjana brand
Must be 18 years of age or older
Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
Ability to lift or move at least 50 lbs
Ability to bend, squat, twist, and reach
Ability to stand and/or walk for at least 6 hours per shift
Must be legally authorized to work in the country in which the store is located
Ability to open or close the store

Responsibilities

Approach guests proactively in a warm and welcoming manner
Share your passion for gorjana with others.
Curate memorable experiences for each guest
Deliver exceptional customer experience
Aware of customers at all times and are responsible for holding keys to caselines
Solution-oriented, using the resources available to you to handle customer concerns
Deescalate/report customer service concerns or incidents
Wear your gorjana jewelry to work each day
Develop expertise in our collections and product offerings
Confidently present curated styling choices to guests
Leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
Turn every footstep into an opportunity to create a lasting experience for the customer
Self-motivated and seek to better your personal performance and that of your team on a daily basis.
Take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
Champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.
Contribute to our people-first approach by being positive, helpful, and respectful to others.
Exhibit a team player mentality and enjoy working with team mates towards a common goal.
Look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you.
Thrive off receiving feedback and use it as a tool for personal and professional growth.
Comfortable leveraging technology (POS) to support daily store operations
Maintain floor standards by following visual directives
Take initiative restocking and completing tasks in downtime to support store and sales readiness.
Help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI)
Assist with receiving weekly allocation shipments in a timely manner
Mindful of service standards and processes, keeping our policies front of mind when servicing the customer.
Take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.
Open and close the store which would require responsibility for a store key and alarm code.
Assist with the labeling or re-ticketing of items as needed.
Conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy
Execute monthly floorset directives that highlight new product launches
Handle weekly cash deposits with precision
Facilitate the weekly return of warranty items to the Warehouse
Contact and utilize the appropriate business partners for resources and guidance as needed.