Stylist - Soho

Richemont • New York, NY

64d • $21 - $26 • Onsite

About The Position

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity. At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas. Stylist Chloé | Soho Reports to: Boutique Director Role Overview A Chloe Stylist is an ambassador of the Maison, in charge of welcoming every guest into the Chloe family. They are a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.

Responsibilities

• Delivers exceptional customer service and takes pride in developing long-term relationships
• Is aware of CRM targets and actively engages in all actions to reach them
• Implements personalised reach-out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe
• Consistently captures client data and takes notes of all qualitative information
• Knows their portfolio of customers, and in particular, the VVICs and VICs they handle
• Has the ability to offer excellent customer service and delivers strong business performance
• Uses all omnichannel services available to grow sales
• Is aware of store and individual sales and KPIS targets and actively engages in all actions to reach them
• Actively completes trainings and participates in all commercial activities set by the SM/ASM /HO
• Consistently works to achieve given sales, KPIs and CRM targets
• Is aware of local trading environment and competitors’ activities
• Ensures impeccable store environment, BOH, and grooming at any time of the day and supports colleagues and managers
• Proactively informs SM/ASM of any structural repair needed in store to always ensure a luxurious environment
• Implements all guidelines related to store and BOH management and participates in inventories
• Supports after sales clients and follows up to ensure impeccable after sales service
• Complies with established Richemont policies and standards

Benefits

• Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones.
• Our core benefits include company sponsored health, dental, drug, and vision programs.
• The company offers income protection solutions including life insurance, disability benefits, and the RRSP program with employer match.
• Understanding the importance of work-life balance, our total rewards include paid time off, a maternity leave top-up program, and access to the employee assistance program.
• Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
• At Richemont, We Craft the Future!
• Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons.
• We encourage our people to be curious, drive their own career, and dream big.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed