Stylist (Retail) (Part-time)

Mejuri•Atlanta, GA

8h•Onsite

About The Position

Since 2015, Mejuri has redefined fine jewelry, moving it from a traditional gift to a personal expression. Founded by third-generation jeweller Noura Sakkijha, the brand emphasizes that fine jewelry should be a personal choice, not tied to special occasions or guilt, but rather a celebration of oneself. Mejuri engages customers through online platforms, an app, and a growing global retail presence of over 58 stores. The company is committed to responsible sourcing, sustainable practices, and philanthropic initiatives. A Stylist at Mejuri is a key role focused on delivering an exceptional, personalized shopping experience that embodies the brand's commitment to redefining luxury. Stylists act as trusted advisors, connecting beautiful jewelry with meaningful moments while upholding Mejuri’s core values. They create a welcoming environment, empowering customers through expert product knowledge, style understanding, and storytelling. Stylists guide customers to discover pieces that resonate personally, while also driving key performance metrics such as sales, conversion, and customer satisfaction. Mejuri Stylists are engaging, nimble, creative, and driven, contributing to the brand's mission of redefining luxury through every customer and team interaction.

Requirements

An ability to connect with all of our customers in an authentic and warm way that makes them feel comfortable and keeps them coming back.
Strong verbal communication skills and active listening to effectively deliver on our customer needs and work as a team.
An ability to learn and retain relevant product knowledge to suggest and style for our customers.
Is able to think critically and solution in the moment to deliver on customer and business needs effectively.
An ability to meet and exceed key performance indicators including SPH, Conversion, NPS, AOV, UPT.
Ability to pay attention to customer feedback, trends and shares insights with management.
Great attention to detail, and a highly organized working style and strong sense of initiative.
Ability to work on the sales floor for extended periods of time.
History of successfully participating in and contributing to a positive team working environment.
Experience using or possesses the ability to learn to use point-of-sale systems and other retail technology.

Responsibilities

Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.
Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
Participate as needed in the back of house flow to support in-store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards.
Support in maintaining organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies.
Support in mitigating internal, external and administrative loss of product.
Identify and escalate opportunities, gaps, risks and roadblocks to store leadership.
Support in ensuring that Mejuri brand standards of visual presentation, cleanliness and functionality are upheld.
Support with validating the integrity of all display forms, graphics, furniture, and decor items to manage costs and propel the brand, notifying appropriate teams when display tools are missing or damaged.
Flag, identify and action any inefficiencies.
Build healthy relationships with our people and establish a positive and engaging work environment.
Adhere to our policies compliance practices.