Stylist (Bethesda Row)

gorjana•Bethesda, MD

1d•$20 - $23•Onsite

About The Position

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service.

Requirements

Love for the gorjana brand
Must be 18 years of age or older
Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
Ability to lift or move at least 50 lbs
Ability to bend, squat, twist, and reach
Ability to stand and/or walk for at least 6 hours per shift
Must be legally authorized to work in the country in which the store is located
Ability to open or close the store

Responsibilities

Approach guests proactively in a warm and welcoming manner to help make a difference in their day.
Share your passion for gorjana with others.
Curate memorable experiences for each guest.
Deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
Handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.
Wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
Develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
Confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.
Leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
Turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team.
Be self-motivated and seek to better your personal performance and that of your team on a daily basis.
Take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
Champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.
Contribute to our people-first approach by being positive, helpful, and respectful to others
Exhibit a team player mentality and enjoy working with team mates towards a common goal
Look for opportunities to pitch-in, whether it is to support your team,, store leadership or the customer, your initiative is what drives you.
Thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.
Leverage technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
Maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
Take initiative restocking and completing tasks in downtime to support store and sales readiness.
Help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience
Assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
Conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio
Execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots
Handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly
Facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule