Stylist

Madewell • New York, NY

2d • $18 - $22

About The Position

As a Stylist, you're our key brand ambassador, embodying personal style and product passion. You’re responsible for delivering outstanding customer service, forging genuine connections, mastering our products, empowering customers' authentic expression, and contributing the profitability of the business.

Requirements

• Are at least 18 years old.
• Have previous experience in one-to-one clienteling.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including: nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Excel in the incentive-based styling program by meeting the required sales per hour (SPH) and key performance indicator (KPI) goals.
• Be the brand ambassador & product expert building incremental sales through wardrobing.
• Utilize in-store relationships, customer profiles, and the loyalty program to attract and retain new clients.
• Build meaningful, lasting relationships through authentic, personalized interactions and one-to-one clienteling.
• Deliver a best-in-class styling experience while embodying the service expectations outlined in our Let’s Get Well-Connected model.
• Know your store’s neighborhood; the events, artists, local influencers and style-makers.
• Uncover and execute events through community networking, local marketing, and college outreach.
• Stay informed about our competitors, current trends, and the interests of the local community.
• Share product feedback, insights, and ideas with the management team.

Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed