Stylist - Temp - Bloomingdales Bridgewater

Allsaints Limited • Bridgewater Township, NJ

271d • Remote

About The Position

As an AllSaints Stylist, you are the fundamental link between our products and customers. The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations and personal shopping. You will also support handling first line customer enquiries via our online customer service system, with the remainder of your time being spent with in-store customers. You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times. You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the taking.

Requirements

• Friendly and attentive with constant interaction with customers in-store and online.
• Awareness and knowledge of the brand, style, and brand values.
• Can-do attitude and enthusiasm for interacting with customers and colleagues.
• Good problem-solving techniques with pace, empathy, and under pressure.
• Tech-savvy with experience in processing transactions and responding to customer queries.
• Active awareness of brand campaigns, lookbooks, and new product launches.
• Excellent attention to detail.
• Confident communicator.
• Passion for fashion and belief in the power of an amazing outfit.

Responsibilities

• Style customers in the latest collections, sharing detailed product knowledge and providing an exceptional brand experience.
• Maintain the store's aesthetic; ensuring that product is readily available for customers and that floor sets and standards are upheld.
• Handle stock replenishment, deliveries, and digital orders while utilizing digital tools to support a positive customer journey.
• Respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via the online customer service system.
• Make service decisions for customers to resolve issues while retaining their loyalty and trust.
• Greet customers and tailor approach to support the purpose of their visit.
• Maintain staff areas to the highest level of expectation.
• Support and observe peers, seeking feedback to support growth and development.
• Spend 30-50% of time on online customer service delivered either in-store or from home.
• Work in partnership with specialist customer experience team leaders, receiving coaching on service delivery.

Benefits

• Comprehensive Health & Wellbeing Benefits including Medical, Dental, Vision.
• Flexible Spending Accounts (FSA) & Dependent Care Accounts.
• Commuter & Parking Saving Accounts.
• 401(k) Enrollment - Traditional 401(k)/Roth 401(k) with matching.
• Paid Time Off & Sick Leave.
• Enhanced Paid Parental Benefits.
• Voluntary Additional Life & Disability Coverage for Spouse and Child(ren).
• Basic Life and Disability.
• Short/Long-Term Disability.
• Employee Assistance Programs.
• Personal Clothing Discount.

What This Job Offers

• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers