Stylist (Sales Associate)

South Moon Under•Reston, VA

2d•Onsite

About The Position

Stylists are the heart and soul of our brand and the foundation of every position at South Moon Under. As a personal styling expert, you provide best-in-class service by meeting and exceeding the needs of our customers. Stylists are responsible for creating unique and specially curated looks for customers that promote their best selves, bring them immense joy, and establish long-lasting relationships with the brand. It is through this personalized experience that our Stylists cultivate confidence through style.

Requirements

Experience in customer service
Experience being a team player
Flexibility to work non-traditional hours, days, nights, weekends, and holidays as needed

Responsibilities

Understand and communicate the South Moon Under brand to all customers
Contribute to the selling environment through a seamless end-to-end experience by engaging with every customer, attending to their needs, and making them feel valued
Emulate the brand aesthetics and embody a strong sense of fashion
Move dynamically on the floor and communicate with both staff and customers to ensure customer needs are met with product recommendations and curated outfitting
Contribute to meeting and/or exceeding all KPI goals and objectives for the store by providing best-in-class service
Build positive relationships with peers and contribute to positive team morale
Collaborate with team members to ensure superior customer service and support store operations
Maintain South Moon Under's visual and operational standards while keeping the focus on customers
Support and contribute to the completion of the daily shipment and omni fulfillment processes
Have a full understanding of our POS system and provide a seamless customer transaction experience
Perform cleaning tasks as needed throughout the shift to maintain a luxurious environment
Understand and adhere to people safety policies and procedures
Perform work in accordance with applicable policies, procedures, laws and regulations
Perform other duties related to the qualifications and requirements of the job