Stylist - PT - Livermore Outlet

Allsaints Limited • Livermore, CA

307d • $18 - $19 • Remote

About The Position

As an AllSaints Stylist, you are the fundamental link between our products and customers. The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations and personal shopping. You will also support handling first line customer enquiries via our online customer service system, with the remainder of your time being spent with in-store customers. You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times. You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the taking.

Requirements

• Friendly and attentive; constantly interact with customers in store and online.
• Awareness and knowledge of our brand, our style and our brand values.
• Can do attitude and lots of enthusiasm.
• Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure.
• Tech savvy; processing transactions and store deliveries using in-store digital tools.
• Actively aware of brand campaigns, lookbooks and new product launches.
• Excellent attention to detail.
• A confident communicator.
• Passion for fashion.

Responsibilities

• Style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience.
• Actively maintain the store's aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times.
• Handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system.
• Empower to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust.
• Greet our customers into our store and tailor your approach to support the purpose of their visit.
• Maintain staff areas to the highest level of expectation, showing pride in your surroundings at all times.
• Support and observe your peers, seeking feedback to support your growth and development.
• Work in partnership with our specialist customer experience team leaders, receiving coaching on service delivery.

Benefits

• Health & Wellbeing Benefits including Medical, Dental, Vision.
• Flexible Spending Accounts (FSA) & Dependent Care Accounts.
• 401(k) Enrollment - Traditional 401(k)/Roth 401(k) with matching.
• Paid Time Off & Sick Leave.
• Enhanced Paid Parental Benefits.
• Voluntary Additional Life & Disability Coverage for Spouse and Child(ren).
• Basic Life and Disability.
• Short/Long-Term Disability.
• Employee Assistance Programs.
• Personal Clothing Discount.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers