Stylist - PT - Belmont Outlet

AllSaints • Elmont, NY

76d • $19 - $20 • Remote

About The Position

At AllSaints, we are in the business of feelings - making our customers feel cool and confident. As an AllSaints Stylist, you are the fundamental link between our products and customers. The majority of your day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations, and personal shopping. You will also support handling first line customer enquiries via our online customer service system, with the remainder of your time being spent with in-store customers. You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times. You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the taking.

Requirements

• Friendly and attentive with excellent customer interaction skills.
• Awareness and knowledge of the AllSaints brand and values.
• Can-do attitude and enthusiasm for customer interaction.
• Good problem-solving skills under pressure.
• Tech-savvy with experience in processing transactions and deliveries.
• Awareness of brand campaigns and product launches.
• Excellent attention to detail.
• Confident communication skills.
• Passion for fashion and ability to represent the AllSaints brand.

Responsibilities

• Spend the majority of your time on the shop floor styling customers in the latest collections.
• Share detailed product knowledge and provide an exceptional brand experience.
• Maintain the store's aesthetic and ensure product availability for customers.
• Handle stock replenishment, deliveries, and digital orders.
• Respond to first line customer queries via online customer service system.
• Make service decisions to resolve customer issues while retaining loyalty and trust.
• Greet customers and tailor your approach to their needs.
• Maintain housekeeping and staff areas to high standards.
• Support and observe peers, seeking feedback for growth and development.
• Spend 30-50% of your time on online customer service, either in-store or from home.
• Work with customer experience team leaders for coaching and escalation of complex queries.

Benefits

• Medical, Dental, Vision insurance
• Flexible Spending Accounts (FSA) & Dependent Care Accounts
• Commuter & Parking Saving Accounts
• 401(k) Enrollment with matching
• Paid Time Off & Sick Leave
• Enhanced Paid Parental Benefits
• Voluntary Additional Life & Disability Coverage for Spouse and Child(ren)
• Basic Life and Disability
• Short/Long-Term Disability
• Employee Assistance Programs
• Personal Clothing Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees