About The Position

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebratesmunities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio - a global house of brandsmitted to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and ismitted to being innovative and wholly inclusive. Client & Service Expert: Achieves individual sales goals. Develops strong product knowledge across all categories. Responsible for ensuring exemplary customer service by delivering the ultimate kate spade Experience. Able to develop a personal connection with guests through effective use of the selling skills. Leadership Presence: Achievement of personal sales goals. Extensive product knowledge. Partner with Store Manager and Assistant Manager to elevate selling culture. Partner with Store Manager and Assistant Manager to initiate business driving events in store. Building Brand Equity: Ability to understand andmunicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. Build strong relationships with clients as a brand ambassador of thepany. Communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales. Ad to allpany policies and procedures with honesty and integrity. Operational Excellence: Perform and supervise store opening and closing procedures including counting register funds,pleting bank deposits, opening and closing registers and securing facility.

Requirements

  • Strongmunication skills
  • Proven ability and contribution to an elevated selling culture
  • Elevated sense of personal style
  • Available to work store schedule, as needed, including evenings and weekends
  • Standing for extended periods of time
  • Able to safely lift boxes up to 50 pounds
  • Comfortable climbing ladders
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside theanization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situationsfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
  • Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gearsfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; canfortably handle risk and uncertainty.

Nice To Haves

  • Minimum 2-3 years' experience in luxury goods or aparable retail environment
  • Bachelor's degree in related field preferred

Responsibilities

  • Achieves individual sales goals.
  • Develops strong product knowledge across all categories.
  • Responsible for ensuring exemplary customer service by delivering the ultimate kate spade Experience.
  • Able to develop a personal connection with guests through effective use of the selling skills.
  • Achievement of personal sales goals.
  • Extensive product knowledge.
  • Partner with Store Manager and Assistant Manager to elevate selling culture.
  • Partner with Store Manager and Assistant Manager to initiate business driving events in store.
  • Ability to understand andmunicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
  • Build strong relationships with clients as a brand ambassador of thepany.
  • Communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales.
  • Ad to allpany policies and procedures with honesty and integrity.
  • Perform and supervise store opening and closing procedures including counting register funds,pleting bank deposits, opening and closing registers and securing facility.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401 (K)
  • Paid Paternity and Maternity leave
  • Commuter Benefits
  • Disability insurance
  • Tuition assistance
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