Stylist in Training / Apprentice Stylist

Regis Haircare Corporation•Flanders, NJ

45d•Onsite

About The Position

A stylist-in-training at Regis is a temporary 90-day position designed to integrate an unlicensed, future stylist into the salon workplace and to help them learn the business. It is the stylist-in-training's responsibility to deliver exceptional customer service and to communicate effectively with management, customers, and co-workers. Specifically, the stylist-in-training's job duties include: Market and grow the business Observe other stylists/managers at work and ask relevant questions Provide exceptional customer service Control expenses Promote and sell services and retail products Answer telephones, stock and dust shelves, and sweep hair Complete all other duties as assigned by manager The stylist-in-training may be eligible for a promotion to the stylist position once they receive their license. A promotion to stylist is not automatically guaranteed. The stylist-in-training must apply for the stylist position to be considered for promotion. To be considered for the promotion, the stylist-in-training must: 1) possess a valid appropriate license in his/her applicable state of employment; 2) have the ability to perform the duties of the license requirements that their state allows, including, but not limited to: cutting, styling, coloring, providing wax treatments, and washing and perming hair with or without an accommodation; and 3) demonstrate that they practice Regis values of honesty, accountability, integrity, and respect.

Requirements

Must graduate from an accredited cosmetology school and obtain the necessary license(s) to perform salon services within or before 90 days of hire-date
Ability to work in a dynamic salon environment
Good time management skills, good judgment, and the ability to multi-task
Well-developed interpersonal skills to communicate in a professional and courteous manner with customers, co-workers, and management
Computer knowledge including but not limited to point-of-sale systems and data entry
Ability to work a flexible schedule including nights and weekends

Responsibilities

Market and grow the business
Observe other stylists/managers at work and ask relevant questions
Provide exceptional customer service
Control expenses
Promote and sell services and retail products
Answer telephones, stock and dust shelves, and sweep hair
Complete all other duties as assigned by manager
Promote and sell services and products, including recommending and selling additional services and/or retail products which will enhance and improve the customer's image and/or contribute to the customer's satisfaction with services performed
Clearly convey a complete understanding of pricing for available services
Coordinate Promotional Sales displays as directed by the company using ShopTalk
Responsible for sales to walk-in retail customers
Understand the needs of the customer, greet each customer professionally by name, escort all clients through the salon, give salon tour when necessary
Estimate wait times for scheduled and unscheduled appointments
Answer the telephone promptly and professionally
Handle general complaints and refer customer service issues to the manager
Follow weekly salon schedules as directed by Salon Manager
Correctly charge for services rendered and products purchased, including proper discounting according to Company policy
Safeguard company assets by adhering to company policies and procedures
Perform a variety of tasks related to assisting salon operations, including but not limited to: answering telephones, stocking shelves, sweeping hair and other duties as assigned by manager
Communicate effectively with management, customers and co-workers in a professional and courteous manner
Maintain and uphold safety standards by identifying and correcting conditions that affect salon safety
Attend work timely and consistently, including attending mandatory staff meetings, training sessions or as otherwise required by management
Adhere to all corporate policies, procedures and work rules
Handle all POS transactions including opening and closing the register