Styling Enablement Communications Associate

Stitch Fix

2d

About The Position

The Styling Enablement Communications Specialist drives key communication and feedback programs that equip and enable our team of ~1800 Stylists. With direction from the Styling Operations Manager, this role leads the planning, execution, and continuous improvement of Styling communications and enablement functions, ensuring operational excellence and measurable impact.
This role requires a proactive and detail-oriented individual with excellent communication and organizational skills, capable of working collaboratively in a fast-paced environment. This role combines hands-on execution with ownership of core communication and enablement programs. In addition to managing essential operational and administrative workflows, this position leads communication projects from intake through publishing, ensures cross-functional partners meet deadlines, and continuously improves processes to increase clarity and efficiency. Success requires operational rigor, strong follow-through, and the ability to anticipate risks and keep work moving forward.

Requirements

• Have 4+ years’ experience in internal communications and/or retail operations enablement roles and at least 2 years’ experience working with large-scale remote teams.
• Are familiar with project management tools, like Asana and have experience with intranet platforms, like Axero (preferred but not required)
• Have superior written communication skills and can effectively translate data and information into clear communications and reporting for both front-line employees and corporate audiences
• Thrive when handling a variety of tasks and deadlines and managing changes in priorities
• Have experience working cross-functionally and have proven success working asynchronously in a remote environment
• Enjoy working collaboratively as part of a team as well as independently Are driven by the desire to improve operational efficiency and support team success
• Enjoy taking the initiative to address issues and improve processes independently
• Are relentlessly passionate about our customers (both internal and external) and the experience they receive
• Above all else, you are bright, kind, and motivated by challenge

Nice To Haves

• Are familiar with project management tools, like Asana and have experience with intranet platforms, like Axero (preferred but not required)

Responsibilities

• Manage and continuously optimize internal knowledge libraries and self-serve tools to ensure accuracy, scalability, and ease of use.
• Support and uphold documentation standards across internal platforms, improving governance, structure, and long-term sustainability of shared systems.
• Manage the upkeep, maintenance, and continuous improvement of key Styling programs and existing communications and implementation processes
• Proactively identify inefficiencies and propose data-informed process improvements that increase operational effectiveness and reduce friction for Styling, Styling Enablement, and cross-functional partners.
• Lead planning and coordination of cross-functional meetings and focus groups, including agenda development, stakeholder alignment, insight synthesis, and follow-through on action items.
• Serve as the primary editorial gatekeeper for Styling communications by reviewing cross-functional drafts, elevating clarity and consistency, ensuring alignment to tone and standards, and driving stakeholders to meet submission and publishing deadlines.
• Analyze and share Stylist feedback, insights, and team needs with relevant partners to ensure voices are heard and inform cross-functional collaboration.

Benefits

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do.
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed