Study Moderator - San Jose, CA

Telus International • Palo Alto, CA

60d • Onsite

About The Position

Moderators are expected to interact directly with study participants using provided study protocols and managing the data collected during each session. Moderators will report to the Project Manager and Project Coordinator. Training will be provided before the start of data collection. Sessions occur onsite in Sunnyvale, CA, with additional support staff on-site to manage participant intake and provide technical support. Moderators are expected to interact directly with study participants using provided study protocols and managing the data collected during each session. Moderators will report to the Project Manager and Project Coordinator. Training will be provided before the start of data collection. Sessions occur onsite in Sunnyvale, CA, with additional support staff on-site to manage participant intake and provide technical support.

Requirements

• Technical/troubleshooting skills; address fundamental problems with launching apps and uploading data
• Familiarity with iOS and Mac OS
• Experience with data collection and data management
• Experience with video recording
• Able to commit to a weekly schedule for the duration of the project
• Ability to interact professionally with project participants
• Experience with progress tracking and reporting, comfortable with Excel or Sheets

Responsibilities

• Receive participants at work and guide them through the data collection in a controlled environment.
• Follow COVID-19 sanitization procedures after each session.
• Represent and promote the TELUS AI brand
• The moderator will report to the Site Manager.
• Have all participants complete a survey at the end of each session.
• Ensure all data collection is done per project guidelines and upload the data.
• Assist the Anthropometric moderators in performing body measurements that require close proximity with participants in minimal clothing, including marking the participants with a pen and collecting measurements of different body parts using high-precision technology.
• Any additional task needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Publishing Industries
• Education Level: No Education Listed