Study Moderator

LXT • San Diego, CA

7d • Onsite

About The Position

LXT is an emerging leader in AI training data to power intelligent technology for global organizations. In partnership with an international network of contributors, LXT collects and annotates data across multiple modalities with the speed, scale, and agility required by the enterprise. Our global expertise spans over 145 countries and more than 1,000 language locales. Founded in 2010, LXT is headquartered in Toronto, Canada with a presence in the United States, UK, Egypt, India, Turkey, and Australia. The company serves customers in North America, Europe, Asia Pacific, and the Middle East.
We are seeking tech-savvy, detail-oriented Study Moderators in the La Jolla area to support our on-site data collection study. Moderators will guide participants through a defined technical protocol, manage equipment setup, and data collection. This role involves working closely with participants to ensure smooth study execution, accurate data handling, and participant engagement.

Requirements

• Strong customer service and interpersonal skills
• Able to manage multiple moving parts in a fast-paced, on-site environment
• Tech-savvy with solid working knowledge of computers, data entry, and digital tools
• Strong familiarity with Mac (macOS) and iPhone (iOS), including ability to navigate settings and troubleshoot common issues
• Troubleshoot participant device issues in real-time to ensure session continuity
• Comfortable learning and executing detailed technical protocols with minimal supervision
• Familiarity with spreadsheets, file naming, tracking
• Excellent verbal and written communication skills
• Ability to follow protocols and adapt to changing processes
• Reliable and punctual with a team-first attitude
• Must be available to work on-site in La Jolla

Nice To Haves

• Experience running in-person research or data collection studies
• Prior experience recruiting and scheduling participants for research studies preferred

Responsibilities

• Conduct on-site participant sessions following strict research protocols
• Interact with participants in a professional and supportive manner
• Set up, operate, and monitor project-specific hardware and software (including cameras and computers), and troubleshoot issues in real-time
• Double-check and confirm accuracy of participant measurements and data entries
• Maintain clean and organized workspaces and equipment
• Help document processes and flag issues related to data quality or participant logistics

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees