TEKsystems-posted about 1 year ago
$37,440 - $37,440/Yr
Full-time
Remote • Durham, NC
10,001+ employees
Professional, Scientific, and Technical Services

The Study Interviewer position at TEKsystems involves conducting outbound telephone interviews with study participants, completing surveys, and maintaining accurate documentation of calls while adhering to confidentiality requirements. This role is essential for collecting data for medical and health research, ensuring that all protocols are followed and that participant information is handled securely.

  • Conduct telephone interviews as instructed following all survey protocols.
  • Maintain documentation of all telephone study contacts and results of each call.
  • Review interviewing materials and screens prior to making the call.
  • Organize and turn in completed work in the designated area at the end of each shift.
  • Maintain confidentiality of the data collection at all times.
  • Maintain good attendance.
  • Read verbatim and record data accurately.
  • Follow rules and regulations.
  • Communicate with Shift Coordinator and implement study changes.
  • Record time sheets accurately and in a timely manner.
  • Perform additional duties as instructed.
  • Medical terminology knowledge is a plus.
  • Previous experience with medical and/or health research is a plus.
  • Medical, dental & vision insurance
  • Critical Illness, Accident, and Hospital coverage
  • 401(k) Retirement Plan with Pre-tax and Roth post-tax contributions
  • Voluntary Life & AD&D insurance for the employee and dependents
  • Short and long-term disability insurance
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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