Study Coordinator I

Bloodworks NW • Seattle, WA

41d

About The Position

Formerly Puget Sound Blood Center and Lane Blood Center, Bloodworks is backed by more than 70 years of Northwest history and 250,000 donors. A national leader in transfusion medicine, Bloodworks has been chosen to serve more than 90 hospitals in Washington, Oregon and Alaska – partnering closely with local hospitals to deliver the highest level of patient care. Patients with traumatic injuries, undergoing surgeries or organ transplantation, or receiving treatment for cancer and blood disorders all depend on our services, expertise, laboratories and research. We are local, nonprofit, independent, volunteer-supported and community-based. We have an excellent opportunity for a Phlebotomist (Study Coordinator I) to join our Bloodworks Bio Donor team at Bloodworks Northwest. The incumbent will provide coordination for Bloodworks Bio projects involving research and commercial donors, including donor recruitment and enrollment, informed consent, sample acquisition, processing, and shipment, data entry, and management, in accordance with applicable protocols and standards.

Requirements

• Bachelor's degree in biology, science, or a health-related field, or equivalent combination of education and experience.
• Phlebotomy experience and current license to practice in WA preferred (required where assignment includes blood collections).
• Ability to handle confidential, sensitive information using appropriate discretion.
• Must have strong attention to detail and the Ability to follow protocols as written.
• Demonstrated practical written, verbal, and interpersonal communication skills.
• Demonstrated familiarity with data entry, analysis, and records management, including skills using MS Office and web-based data management.
• Must be highly organized, able to multitask and work independently, and take initiative to start and complete projects.
• Valid driver's license and reliable transportation are required.
• Required mental activities involve the continuous use of decision-making, the use of discretion, the Ability to read, write, speak, and comprehend English, as well as independent judgment and/or independent action. Required mental activities used frequently include attention to detail, the Ability to remain calm in stressful situations, interpersonal skills, presentations/ teaching, teamwork, problem analysis, creativity, and customer service (all used frequently); negotiation, mentoring, and he performance of basic and advanced mathematics (all used occasionally).
• This position will require blood donor assessment and phlebotomy skills.
• Required physical activities include frequent sitting, talking, hearing, standing, walking,, and reachin, as well asg, handling, feeli, ng, and repetitive motions of hands/wrists. Required physical activities used less frequently include (all used occasionally); and bending, stooping and kneeling (all used rarely). Manual dexterity is needed for documentation, data entry, and donor interaction.
• The Ability to push, pull, and lift an average of 25 pounds throughout the day is required, as is theAbilityy to carry an average of 25 pounds throughout the day.

Responsibilities

• Maintain a professional relationship with donors, ensuring their rights as research participants are protected, and serve as a study participant advocate and a resource for research project information.
• Coordinate and implement procedures to collect data from donor charts, interviews, questionnaires, diagnostic tests, and other sources; code, evaluate, and interpret collected data and prepare appropriate documentation; obtain blood samples, cultures, tissues, and other specimens for laboratory analysis, research, and/or commercial use.
• Ensure compliance with protocol guidelines and client and regulatory agency requirements. Identify problems and/or inconsistencies, and monitor donors to include documentation and reporting of adverse events. Recommend corrective action as appropriate.
• Perform and document all required procedures, including but not limited to initiation and completion when obtaining informed consent, and completion of protocol-required study participant follow-up.
• Demonstrate knowledge of Bloodworks' IT programs and the Ability to completely and accurately enter data, including but not limited to BBCS, Progeny, Smartsheet, BloodHub, Sequel, Excel, Word, and Outlook.
• Assist with preparation of study team and study site for site initiation visits, monitor visits, sponsor audits, regulatory audits, and any other type of site visit requested by client or regulatory agency.
• Correspond with donors via email, phone, and/or in person to answer questions and discuss appointments.
• Assist with scheduling of donor screening, evaluation, consenting, and blood collection appointments as needed.
• Assist with individual donor outreach.
• Prepare and submit donor reimbursement documents.
• Coordinate day-to-day study-related procedures, including the flow of documents and information from the study team at Bloodworks Northwest to the sponsor, clients, and other regulatory agencies.
• Collaborate with Bloodworks Bio team members and other Bloodworks Northwest departments to manage internal processes and documentation.
• Consult and collaborate with other Bloodworks Bio members to ensure that ongoing and new projects are aligned, supported, and enhanced by the work in different areas of Bloodworks Northwest.
• Please provide feedback to management on project progress/scope, or changes/new opportunities, as well as escalating issues that impact donor safety, timeline, scope, quality of data, or budget.
• Maintain inventory within expiration dates and based on departmental usage, and assist with ordering supplies as needed.
• Assist with labeling and processing laboratory samples as needed.
• Perform other duties as required.
• Follow universal precautions and bio-hazard safety standards for handling blood. Maintain a clean working environment.
• Maintain a high level of customer service.
• Properly document and perform quality controls on equipment. Consistently uphold Bloodworks standards to maintain the safety as it relates to research products.
• Proactively work with team members to ensure optimal donor flow, order processing, and efficiency, while fostering teamwork.
• Interact with team members and donors knowledgeably and professionally.
• Perform in-process donor recruitment/conversion activities as needed.
• Participate in process improvement teams as needed.
• Comply with all applicable SOPs, protocols, and instructions as written.
• Complete all required training within the due dates.
• Perform other duties as assigned.
• Take vital signs, including blood pressure, pulse, temperature, oxygen saturation, and/or POC hemoglobin/hematocrit.
• Assess blood donor suitability before blood collection.
• Complete blood collections following all standard phlebotomy practices.
• Monitor and care for donors throughout the donation process, including potential reactions and concerns that may arise during the process.

Benefits

• Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available.
• Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 – 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement.
• Candidates hired from outside of our service area may be eligible for a relocation assistance bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees