Study Away Administrator

New York University • New York, NY

38d • $70,000 - $82,500 • Hybrid

About The Position

NYU’s University Life & Global Programs organization is committed to being a welcoming campus community that reflects and enacts the values of inclusion, diversity, belonging, and equity that informs academic excellence. Administrators in this organization are expected to contribute to diverse, equitable, inclusive learning and working environments for our students, staff, and faculty. The Study Away Administrator for Global Programs position works out of the Office of Global Programs (OGP) New York office and contributes to the vision of OGP by providing a high level of student services for matriculated and non-matriculated students engaged in NYU's Global network. This role is responsible for but not limited to engaging students to study abroad by providing them with academic, career, financial aid, cultural awareness, travel planning, and personal advisement; representing and marketing NYU Global Programs to potential students at on-campus and off-campus events; cultivating relationships with students, Profiles, and college advisors to encourage a positive response and interest through participation at an NYU global academic center or campus; reviewing and evaluating students' interest, supporting the University’s emergency response protocol, and contributing as part of the University Life & Global Programs team. This position has a flexible work schedule with prior review and approval by its supervisor based on organizational needs, including in-office and at-home work.

Requirements

• Bachelor's Degree
• 2+ years 2-4 years admissions or related student services experience or an equivalent combination of education and experience
• Demonstrated ability to communicate information clearly and effectively both verbally and in writing
• Demonstrated customer service skills
• Experience and comfort with video-conferencing, webinar facilitation, and online learning platforms
• Solid administrative and organizational skills, proven ability to multitask
• Comfort with handling sensitive situations and/or people
• Ability to professionally interact with students, parents, faculty, staff, and administrators, and solve complex interdepartmental issues
• Ability to promote the University and to work independently as well as part of a team
• Broad understanding of academic and international programs
• Ability to form relationships with key colleagues across campus
• Valid US driver's license
• Ability to work evenings, weekends, and travel independently

Nice To Haves

• Masters Degree in Higher Education, International Education/Relations, or related field
• Experience working in student advising, recruitment and promotions/marketing, or student services/student life
• Familiarity with PeopleSoft or another student information system
• Comfort using Excel for data review and reporting
• Experience with Content Management Systems a plus
• Time spent living, learning, or travelling internationally and experience with cultural adjustment
• Valid passport

Responsibilities

• Engaging students to study abroad by providing them with academic, career, financial aid, cultural awareness, travel planning, and personal advisement
• Representing and marketing NYU Global Programs to potential students at on-campus and off-campus events
• Cultivating relationships with students, Profiles, and college advisors to encourage a positive response and interest through participation at an NYU global academic center or campus
• Reviewing and evaluating students' interest
• Supporting the University’s emergency response protocol
• Contributing as part of the University Life & Global Programs team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level