Studio Operations and Support Consultant

Berklee College of Music • Boston, MA

104d • $26 - $27

About The Position

Berklee College of Music is seeking a passionate and technically skilled Studio Operations and Support Consultant to join our dynamic team. Reporting to the Studio Operations and Support Manager, this role is pivotal in ensuring smooth operation and technical support across our state-of-the-art recording studios and production suites, serving thousands of students, faculty, and visiting artists. At Berklee, we foster a creative, innovative, and student-centered environment where mission-driven work thrives. Our commitment to work-life balance, diversity, and inclusion fuels a culture that supports your growth while inspiring you to empower our community’s artistic expression and technological excellence.

Requirements

• B.A. in Music Production and Engineering or a related music technology field.
• 1-2 years of experience in a commercial recording facility.
• Proficiency with DAWs like Pro Tools, Logic Pro, and Ableton Live.
• Knowledge of analog and digital consoles (Neve, SSL, API).
• Strong organizational, communication, and leadership skills.

Nice To Haves

• Experience in higher education or online education settings.

Responsibilities

• Provide in-person, remote, and on-call technical support for a wide range of specialized audio equipment, music technology software, and audiovisual systems.
• Assist faculty and students during classes, recording sessions, events, and ensemble performances, ensuring minimal disruption and optimal studio operation.
• Monitor and test systems proactively; troubleshoot and escalate technical issues to appropriate teams.
• Collaborate on technology upgrades and new installations, including semesterly project work to improve facilities.
• Supervise, train, and mentor a team of 50 student Studio Assistants, ensuring adherence to policies and quality service delivery.
• Manage equipment check-outs, maintain accurate usage records, and audit security logs to protect valuable resources.
• Coordinate scheduling with the Booking Office and facilitate orientation sessions to onboard new users.

Benefits

• Flexible scheduling.
• Professional development opportunities.
• Comprehensive benefits program to support personal, professional, and financial goals.

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree