Studio Manager Manhattan Beach

sugaringLA•Los Angeles, CA

4d•$23•Onsite

About The Position

Our mission is to inspire every body , mind and spirit through simple warmth, lasting service and earthly care. Our promise is to go Beyond the Surface in our skin care education and hair removal technique so that every client can experience emotionally comforting skin conditioning and soothing hair removal. SugaringLA was founded to provide clients with an elevated, more effective treatment for hair removal, and is now set to upend the beauty industry. Using all natural, organic products, sugaringLA uses the traditional method of sugaring to remove hair with a modern twist. We value care and are looking for a Studio Manager that can contribute and foster this value each day in our studio. The Studio Manager position is a high-profile leadership position that is responsible for the studio's overall growth, coordination, and operational success. The Studio Manager will ensure the studio meets or exceeds financial goals, while providing remarkable leadership in areas of customer service, team member relations, sales, and client participation. The Studio Manager will provide daily support to their team and offer ongoing leadership, motivation, and development. They are responsible for coaching, communication, alignment, and holding their sugaringLA team to the studio expectations. The Studio Manager will also act as the studio ambassador to provide each client with an elevated experience. What does it mean to join the sugaringLA team? Knowledgeable understanding of sugaringLA’s Smart Sugaring Technique, elevating the hair removal experience to give every body the individualized service they need to feel confident. Go beyond the surface to set the standard for lasting service and earthly care, the sLA way. Embody the sLA brand mission and characteristics. Access ongoing training, support, and a community of sLA peers to improve your skills and grow your career. Build a career with fantastic earning potential. Garner leads with ongoing marketing support for your studio. Feel like the studio is your calm and inviting creative space and your coworkers are your biggest fans. Spend your days in a clean, sustainable, organic studio environment where you’ll form meaningful connections with guests, promoting warmth and inclusiveness. Make clients and members FEEL READY and CONFIDENT.

Requirements

Strong verbal communication and listening skills
3+ years of experience managing people
3+ years in customer service (Spa/Salon is preferred)
Ability to multi-task and stay organized
Ability to problem-solve with a keen attention to detail
Ability to lead a team with positive support and
Confident in sales and educating clients on everything sLA

Responsibilities

Manage the daily operations of the studio
Ensure the studio meets or exceeds financial goals
Maximize sales and membership participation
Make sure both clients and team members are scheduled efficiently and effectively
Provide daily support to team members
Mentor and develop team members
Ensures each client and member has an elevated and consistent experience