Studio Manager

Universal Music•Philadelphia, PA

24d

About The Position

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. Famehouse, a division of UMG, is the preeminent leader in D2C solutions in music, defining & delivering the industry’s best-in-class service to connect artists with their fans. Established & headquartered in Philly, Fame House powers eCommerce for UMG’s labels, artists, and Bravado, along with a select roster of 3rd party clients. Our success & culture is fueled by collaboration, both within FH and with our partners. We are passionate about the impact of eCommerce for artists, providing a full service solution to grow an artist’s owned business including strategy, creative, storefront merchandising, fulfillment, customer service, technology, and more. How we LEAD: Merchandise and e-commerce is part of the fabric of music culture. For artists, it’s a way to develop and further articulate their brand. For fans, it’s another pathway to connecting with an artist and the culture they represent. The Studio Manager is responsible for overseeing the daily operations, infrastructure, and technical readiness of the production facility. This role ensures the studio operates as a world-class creative environment—built on scalable systems, operational rigor, and best-in-class equipment standards. Reporting into Production leadership, the Studio Manager will establish and maintain the processes, workflows, and tracking systems that enable efficient, high-volume production across photo, video, and live-stream content. This individual plays a critical role in safeguarding the studio’s technical assets while supporting seamless shoot execution. This is a hands-on leadership role for an operational expert who combines deep technical fluency with process-driven thinking. The ideal candidate thrives in building systems from the ground up, understands the maintenance and lifecycle of high-end production equipment, and is comfortable supporting on-set logistics when required.

Requirements

8–12 years of experience managing production studios, facilities, or high-end creative environments.
Demonstrated experience building and implementing operational systems and technical workflows from the ground up.
Deep technical knowledge of professional-grade cameras, lenses, lighting systems, grip & electric, audio equipment, live-stream infrastructure, and digital storage solutions.
Strong understanding of preventative maintenance, equipment lifecycle management, and vendor servicing.
Experience implementing digital inventory and equipment tracking systems.
Hands-on experience supporting shoot setup and on-set logistics within photo, video, or broadcast environments.
Strong organizational and process-oriented mindset with exceptional attention to detail.
Calm under pressure and capable of troubleshooting technical issues in real time.
Collaborative operator who works effectively across Production, Creative, and Post teams.

Nice To Haves

Experience within music, fashion, broadcast, or commercial production environments strongly preferred.

Responsibilities

Develop, implement, and refine studio operational processes, systems, and workflows from facility launch through full-scale production.
Establish and maintain comprehensive equipment tracking, inventory management, and preventative maintenance systems.
Oversee all studio equipment including cameras, lenses, lighting, grip & electric, audio, live-stream hardware, servers, and processing systems.
Design and manage maintenance schedules, service protocols, and vendor relationships to ensure all technical assets remain in optimal condition.
Lead the implementation of hardware and software systems for equipment tracking, digital inventory, and sample management.
Ensure studio readiness across all stages and shooting environments, maintaining a professional, safe, and technically sound facility.
Partner with Producers, Directors of Photography, and Content Production teams to support shoot setup, stage configuration, and logistical planning.
Assist with rigging, lighting prep, camera setup, and technical troubleshooting during shoot days when required.
Collaborate with Post Production and IT teams to ensure smooth handoffs between capture, storage, and post workflows.
Oversee studio scheduling coordination to prevent conflicts and optimize space utilization.
Maintain compliance with safety standards, insurance requirements, and operational best practices.
Proactively identify infrastructure upgrades and technology investments that improve quality, efficiency, and scalability.

Benefits

Comprehensive medical, dental, and vision coverage
Including 100% coverage for out-patient in-network mental health services
Fertility coverage for eligible medical plan participants
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
Student Loan Repayment Assistance and Tuition Reimbursement
401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
A variety of ways to prioritize much-needed time away from work including:
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent
Check out our full overview of benefits on the Perks Playlist page of the career site.