Studio Manager

Orangetheory Fitness-posted about 1 month ago
Full-time • Entry Level
Concord, CA
251-500 employees
Amusement, Gambling, and Recreation Industries
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Are you a sales go-getter? Can you sell fitness memberships? Are you an outgoing, amazing person with a love for fitness? Are you a leader and love to develop people into being their best? If so, we may have the opportunity you're looking for! We're currently looking for a motivated, sales-focused General Manager at Orangetheory Fitness Brentwood NorCal. In addition to a salary + commission, you'll also receive a complimentary Orangetheory membership!

  • Sell memberships to prospects and create new prospects through guerrilla marketing.
  • Create, promote and market special offers and events to members and prospects.
  • Manage customer service emails and customer service phone calls. This includes always answering the phone, returning calls the same day they come in, responding to emails the same day whenever possible, and escalating issues to the Regional Manager (RM) as needed.
  • Provide excellent customer service to all clients of the studio, be it in person, over the phone, or through email.
  • Willingness to work a flexible schedule including middays, evenings, weekends and special events.
  • Take charge of all studio needs in the absence of the RM.
  • Contribute to the team effort as needed and be open to teamwork and deadlines.
  • Any other task assigned by RM as needed.
  • Assist the RM in selling memberships to clients, marketing support, community events, and any other task deemed beneficial in generating revenue.
  • Assist RM in retaining current clients and following up on all client concerns/needs.
  • Exercise strong reasoning ability and be able to apply common sense, as well as carry out detailed, written or oral instructions; must possess a strong ability to deal calmly and logically with problems and people, even under pressure.
  • Must feel comfortable performing guerrilla marketing.
  • Outgoing individual with a strong background in sales, promotions, and/or marketing.
  • Fearless in leading the front desk team, and initiating and closing sales.
  • Extensive experience with online marketing such as Facebook and Instagram.
  • Ability to recognize areas of improvement and make changes using good judgment.
  • Excellent communication and strong interpersonal skills in person, on the telephone, and via e-mail.
  • Solid writing and grammar skills.
  • Highly organized.
  • Ability to work harmoniously with co-workers and in the public community.
  • Ability to prioritize and meet deadlines.
  • Punctual and reliable.
  • Professional and neat.
  • Computer skills and proficiency.
  • Strong attention to detail and accuracy.
  • Ability to multitask and proficiency in data management.
  • Trustworthy and maintains confidentiality.
  • The ability to be adaptable and evolve in an ever-changing, fast-paced, diverse environment.
  • Salary + Bonus + Commission
  • 401K
  • Free Membership
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